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I've been using Wizybot for a while now, and I must say it has been a game-changer for my online store. The level of customer service it provides is nothing short of exceptional
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Absolutely great app. We've been one of the first to have it installed and it's been a fantastic addition to our shop. You should install Wizybot today and take advantage of this great product.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
La experiencia con Wizybot ha sido realmente sorprendente. Tenemos una tienda de más de 300 productos y adicionalmente también vendemos servicios fuera de nuestra tienda en línea. Wizzybot nos ayuda a responder la mayoría de los mensajes de nuestros clientes y además sabe muy bien cuando transferir el cliente a otra área. Estamos ansiosos de conocer la integración con WhatsApp y redes.
Excellent solution to improve customer service and increase sales on the website. We are happy to have the chat integrated into our website. It is continually working and improving.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
super convenient and well-made app, impeccably structured with lots of features, not a simple chatbot! assistance from Thomas (CEO) was quick and perfect, he was able to help me in a short time, recommended app for those who have little time to reply to messages or too many messages to manage
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Excellent service, Wizybot is amazing! Easy to use!
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I have been using wizybot for the last couple of weeks, and it is amazing how it harnesses artificial intelligence to enhance my daily tasks. The app is incredibly user-friendly, and its AI-driven features have noticeably improved my productivity. This app has truly transformed the way I work and interact with customers. It's become an indispensable tool in my daily routine, and I can't wait to see how it continues to evolve with future updates.
Maria Paula - Colombia
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
This app rocks !! The bot speaks fluently with the customers and they don't even notice there's no a person behind the screen. I'm convinced this is the future of the customer service on Shopify
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I regret to share my disappointment with the Wizybot app, as it has failed to function properly despite my attempts. The syncing process remained stuck for three consecutive days, and the customer service's attempts to rectify the issue proved inadequate. Their last response, signed by Thomas, offered assistance but did not address the problem effectively. In light of this, I would advise seeking alternative solutions elsewhere. It is important to consider other options that align better with your needs and expectations, ensuring a seamless experience for your business endeavors.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.
I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.
The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.
Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.
The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.