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Excelente soporte y servicio al cliente. Esta app nos ha funcionado muy bien como apoyo a nuestro equipo de servicio. Es muy acertada y específica en sus respuestas.
It is an app more than amazing. REALLY: in few seconds (basically no need to provide instruction/ no need to update information because it is able to get information from all the text in the website) the app is able to work correctly and with effectiveness. It is fun to see some customer try to flirt with the AI in the chat Five star because it is not possible to provide 1000 stars
Implementar esta herramienta en nuestro negocio nos ha ayudado a no perder ventas a la hora de que nuestro cliente tenga dudas y no este 100% conectada una persona a resolverlas, pero con wizybot nos ayuda a que el cliente sienta confianza a la hora de comprar y generar conversiones.
Es una app amigable que permite un entrenamiento fácil y rápido. Nos ayuda a responder la mayoría de los mensajes de nuestros clientes cuando estamos offline y sus respuestas se sienten tan cercanas que nos sorprenden. Además, el equipo de soporte ha estado muy atento.
I recently started using Wizybot for my Shopify store, and I must say, it has completely transformed my online business experience. This app deserves nothing less than a 5-star rating for its remarkable capabilities and user-friendly interface.
Moreover, the customer service provided by Wizybot is top-notch. A special shoutout to Thomas, whose support has been incredible throughout. His prompt responses, expertise in resolving any issues, and willingness to go above and beyond have been a massive help. Thomas, your dedication and professionalism haven’t gone unnoticed, and I'm genuinely grateful for all your assistance.
Wizybot, the intelligent sales assistant, is undoubtedly the most powerful tool we have implemented in the Shopify environment to date. We have finally discovered a sales assistant that answers customer queries accurately and professionally on its own - often even better than we could do ourselves. The learning speed of the program is impressive, it is easy to train and has a simple and intuitive user interface.
In order processing, Wizybot demonstrates outstanding performance by responding precisely to customer requests. It is particularly effective when it comes to tracking requests, complaint management, returns processing, product availability, special product features, ingredients, recommendations and discount promotions. It also makes a significant contribution to increasing our sales rate and acts as an extremely useful sales assistant, which noticeably reduces our administrative workload.
We are absolutely delighted with Wizybot and intend to continue using it as our sales assistant and consultant and to develop it further on an ongoing basis.
It has been a smooth experience and so far the support team has been proactive and fast at helping us shape our AI chatbot. Kudos to the team at Wizybot for crafting a well designed app! Highly recommended if you want a virtual team of service representatives tailored for your brand.
Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.
Nos encanta Wizybot, Una de mis características favoritas es la capacidad de personalizar los chats con temas y fondos únicos, lo que hace que cada conversación se sienta especial y diferente. Además, las funciones de seguridad y privacidad están a la vanguardia, brindándome la tranquilidad de que mis datos y conversaciones están protegidos.
Excelente app y sobretodo servicio al cliente personalizado lo que hace que la experiencia de usuario sea mucho mejor