优化
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Ha sido muy útil en nuestro negocio, las preguntas más recurrentes ahora son respondidas en cuestión de segundos, bastante recomendable.
Thanks for you review! We are happy to hear that we are automatizing your customer support and sales
Funciona muy bien, lo mejor es el servicio de onboarding en la plataforma, y el servicio al cliente personalizado.
I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.
The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.
Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.
The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.
Es una app muy completa, excelente servicio atención al cliente, excelente excelente soporte una muy buena aplicación para hacer automatización realmente la recomiendo.
Excelente soporte y servicio al cliente. Esta app nos ha funcionado muy bien como apoyo a nuestro equipo de servicio. Es muy acertada y específica en sus respuestas.
Tenemos una excelente experiencia, y un excelente soporte técnico. La integración funciona muy bien y se ha ido optimizando de tal manera que tenemos un buen retorno de la inversión, el servicio es fantástico.
Super easy to install and was looking for an AI chatbot for our business to be able to handle basic questions. The support was great as well, response time was quick and super easy installation.
De las mejores aplicaciones que hemos utilizado.
Desde que la implementamos nuestro servicio al cliente es mucho mejor, nos da la oportunidad de atender a nuestros clientes las 24 horas del día y si el cliente necesita algo la app nos avisa.
El chat aprende de manera muy rápida y es muy sencillo darle instrucciones y que actúe como más beneficie a tu tienda.
Súper recomendada! Además el plan gratis te permite ver resultados antes de suscribirte!
This tool is really amazing! It's like having a smart friend for my online store. It listens to what customers ask and suggests great things, which makes shopping on my site even better. It's a big helper.
It is an app more than amazing. REALLY: in few seconds (basically no need to provide instruction/ no need to update information because it is able to get information from all the text in the website) the app is able to work correctly and with effectiveness. It is fun to see some customer try to flirt with the AI in the chat Five star because it is not possible to provide 1000 stars
I recently started using Wizybot for my Shopify store, and I must say, it has completely transformed my online business experience. This app deserves nothing less than a 5-star rating for its remarkable capabilities and user-friendly interface.
Moreover, the customer service provided by Wizybot is top-notch. A special shoutout to Thomas, whose support has been incredible throughout. His prompt responses, expertise in resolving any issues, and willingness to go above and beyond have been a massive help. Thomas, your dedication and professionalism haven’t gone unnoticed, and I'm genuinely grateful for all your assistance.
Customer support finally replied through whatsapp. This is a great app but your customer support could be more responsive like your bot!
Excellent service, Wizybot is amazing! Easy to use!
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
super convenient and well-made app, impeccably structured with lots of features, not a simple chatbot! assistance from Thomas (CEO) was quick and perfect, he was able to help me in a short time, recommended app for those who have little time to reply to messages or too many messages to manage
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I recently added Wizybot to my digital storefront, and wow, it's been transformative for my business! In today's digital age, blending efficient customer service with automation is paramount, and that's precisely where Wizybot shines. Even for someone like me, who isn't particularly tech-savvy, the setup was straightforward. And on the rare occasion I needed assistance, their team was prompt and genuinely pleasant. What's especially great is Wizybot's round-the-clock operation, ensuring my customers get all their answers about any topic related to my products and brand.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I recently installed the Wizybot app, and I must say it has been an absolute game-changer for my online store. In a world where customer service and automation are key, Wizybot has proven to be an invaluable asset. It is easy to understand and to setup. I'm not a tech expert, but setting up Wizybot was super user-friendly. When I needed help, they were quick and really nice. I love the fact that Wizybot works 24/7, which helps me with my hot leads as well as keeping my customers happy. I highly recommend it!
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I regret to share my disappointment with the Wizybot app, as it has failed to function properly despite my attempts. The syncing process remained stuck for three consecutive days, and the customer service's attempts to rectify the issue proved inadequate. Their last response, signed by Thomas, offered assistance but did not address the problem effectively. In light of this, I would advise seeking alternative solutions elsewhere. It is important to consider other options that align better with your needs and expectations, ensuring a seamless experience for your business endeavors.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.
this app is super helpful! It helped me to have 24/7 automated support. I super recommend the app. The support from Thomas fast and professional
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I love Wizybot! It's so much easier to deal with customers now. The time in response with the customer is almost immediately. I really recommend anyone who has an online store in Shopify to install it.
Hey! Thanks for your review. We are happy to see that you like what we are building.