Reviews (168)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a “24/7 extra employee” that boosts revenue and cuts support workload. Many report higher sales and conversions from answering pre‑purchase questions, abandoned cart recovery, and WhatsApp campaigns. They like the quick setup, intuitive interface, strong AI that feels natural, and omnichannel use across site and social. Customization, upsell features, and responsive, hands‑on support are frequently praised, with many citing clear, fast ROI.

May 28, 2024

Since implementing Wizybot, we've seen an increase in conversion rates, reduced returns, and increases customer satisfaction. Wizybot excels at answering common customer questions like "What size windshield wipers do I need for my car?" and "How do I install these wipers?" This frees up our team to focus on growing and improving our business while ensuring customers get the information they need to make informed decisions. If you're looking for a way to improve customer service, conversion rates, and overall site satisfaction, Wizybot is a valuable investment. The team has been extremely helpful and sets them apart from other similar apps and businesses.

WindshieldWipers
United States
3 months using the app
April 3, 2024

Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.

Nipskin
Colombia
16 days using the app
March 13, 2024

We recently added Wizybot to our Shopify store and it has been a game changer. It responses quickly and efficiently. It offers suggestions to upsell and has increased sales. It is truly an answered prayer.

Their customer support team responded very quickly. They are truly amazing.

I highly recommend using Wizybot to enhance customer support and satisfaction!

Fire Merch
United States
27 days using the app
February 21, 2024

We recently added Wizybot to our website and had over $1000 in sales in the first 2 weeks attributed to Wizybot engagements. The staff at Wizybot is accessible and has provided us with excellent support. I was able to integrate Wizybot into our Shopify site in minutes and results speak for themselves. I tried to use other Chatbot apps, but Wizybot is clearly the best one I have found. Thank you Team Wizybot!

leonarditreecare
United States
About 2 months using the app
September 4, 2023

Llevo usando la aplicación por 1 semana y realmente me ha parecido muy buena, la respuesta es natural y toma muy bien las descripciones de los productos y recomienda súper bien al cliente en las políticas de la empresa.
definitivamente es una muy buena aplicación y la seguiré usando y recomendando.

Chili INC
Colombia
7 days using the app
December 23, 2024

Really great tool to answer customer service questions and highlu customizable.

Sarelly Sarelly
Mexico
9 months using the app
September 5, 2024

He tenido muy buenos resultados con Wizy Bot. Nuestros clientes obtienen la informacion que necesitan fuera de horario laboral.

Soluciones Del Sueño
Mexico
About 1 month using the app
August 12, 2024

Excellent app and excellent support team. Since the start, they've been all the time watching for the betterment of the bot and giving the right pointers on how to manage it. EXCELLENT RECOMMENDED 100%

Carbone Store Panamá
Panama
3 months using the app
September 13, 2023

This is by far the best chat solution I have found. The app itself is great, easy to install and adjust. It literally looks like we have an expert answering clients questions. Highly recommended!

Jelt
Colombia
About 16 hours using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

September 11, 2023

Absolutely great app. We've been one of the first to have it installed and it's been a fantastic addition to our shop. You should install Wizybot today and take advantage of this great product.

CaseBuddy Australia
Australia
About 1 month using the app
Wizybot Inc replied December 7, 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.