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(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good).
However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good.
Thanks WooHoo. Very much appreciated.
Once I use the app and see how it goes I'll be back to update.
Not working and support non existant
The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.
I have set up a wheel, but the wheel does not appear on the page. I contacted support 4 days ago, but still, no one has responded, even though the chat (which is not really a chat but a message sent via email) says that someone will get back within 24 hours. It's a pity; I wasted time adjusting the settings. I am deleting the app.
Good
I'm impressed with the Woohoo app. It enables me to generate distinctive coupons and deliver discount codes through emails, effectively preventing invalid email registrations.
I have been using this app since April and I am thoroughly impressed with the Woohoo Spin Wheel app; it is truly amazing and incredibly user-friendly. Thanks to this app, we have seen a significant increase in our user base, and our marketing campaign has been remarkably successful. We are now receiving a higher number of visitors than initially anticipated. The Woohoo team has proven to be exceptionally dependable, and I have every confidence that they will continue to support us in the future. I wholeheartedly give this app a 5-star rating.
You will get the best professional support with adding best tools to increase your sales on Shopify II highly recommend this app
We use this app for over 2 years and never had any issue. And the customer service is great too. Cheers
I really like this Woohoo app. It allows me to create unique coupons and send discount codes via email, which helps prevent invalid email registrations.