WooHoo ‑ Spin The Wheel Popup , 791 avis
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This app was very easy to install and set up. Straight to the point without fuss. I'm pretty new to Shopify and I'm having issues having my customers follow through with a purchase. I'm hoping to reduce abandoned carts with this feature.
EXCELLENT! LOVE THE EASE OF IT! OUTSTANDING CROSSOVER SUPPORT TO HELP WITH SAVING THE CUSTOMER'S CART! THANK YOU!
Very nice. Looks clean on the site and works well. Multiple different choices for games and icons. Highly recommended!
TOP APP!!! We just loooove the Woo Popups - Wheel Pop ups. You did really great! It works how we wanted. We love it like never before. For us, it's the best you'll ever have. So awesome, fast and so easy to use. Will definitely recommend it!!!
So one of my employees testing this app left a negative review, due to the trial and pricing structure that she felt was deceptive. This resulted in the app developer behind this app to leave bad reviews for my business on Trustpilot, Google Reviews and facebook all of them from multiple accounts. They then harrased my support team via phone, chat and email several times every day for weeks. So if you are thinking of leaving a bad review, you have been warned :)
Hello Dcams.dk,
We would like to comment on this issue.
Your employee installed our app and wrote a 1-star review 1-min after the installation claiming we didn't provide a 14-day free trial like stated on our app listing.
We do give a 14-day trial to all stores, We don't know why your employee didn't see it state there is a 14-day trial, Maybe it's because your store already installed our app back in July 2021.
We wish you we're to contact us before writing this review, as for sure we would have help and solve this issue quickly and to give the 14-day trial.
After getting the review, We wrote you an email about it and offered to help, but no one responded to the email we wrote, we also did a follow-up on the email but again we did not get a reply.
We never contacted you via phone or chat as you claim.
About your claim for Trustpilot, Google Reviews, and facebook, No one from our team has ever left any other review besides the write we write here.
I love this app. It really helps make the page look more professional. They have a great attitude and customer service.
I like this app, because it covers all the potential to grow you business influence. I also like it!
woohoo rised my conversion rates to the sky! I could feel the difference in my mailchimp list as well
I used this app for an e-mail pop up and it looks great! Will be using this in the future and I recommend!
Happy for hear, Lets grow your mailing list together! :)
After only using the Woohoo app for 5 days I am already getting a 15% CTR. Great to see something different. Highly recommend