WWE LTL Freight Quotes
- 定价
-
$20/月起。 提供免费试用。
- 评分
- 3.7 (13)
- 开发人员
- Eniture Technology
配图图库
在结账过程中提供您与 Worldwide Express 达成的 LTL 货运协议费率选项。
关联您的 Worldwide Express 账户，使用您的协议费率，针对无法发货或通过邮政和包裹网络发货成本过高的订单提供实时 LTL 运费报价。提供升降门送货、住宅区送货和货运站自提等服务选项。全天候为您创收，避免客户在下单前必须致电获取运费报价。
- 对包含不同货运等级的多种商品的订单进行准确报价。
- 支持从多个仓库或代发货地点发货的订单。
- 支持的发货地：美国。支持的目的地：美国、加拿大。
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Worldwide Express Speedfreight Web Service
I upgraded my Shopify plan just to use the LTL freight option for customers placing an order for things that can't ship ground.
I have used the World Wide Express website (AKA SpeedShip) for the last 10 years, so I thought I would try their Shopify App. The app never worked correctly and the help I received from the app developer was only via email with copy and paste instructions. Never did receive a phone call to offer assistance, even though we emailed back and forth for over 2 weeks. I was told the app is still being tested, it was always timing out. When I pointed out the shipping rates were not loading correctly on the website, and they had to do more testing, it wiped out all of previous settings I had already input, thus starting all over again. I have since canceled and deleted the app.
Hi Dolphin Tanker. I'm sorry that you were disappointed with the app. I reviewed your case history, and your complaints are unfair. The app, which is not published or owned by Worldwide Express, is dependent on Worldwide Express's API to provide timely responses. For some reason, your account with Worldwide Express is not returning responses in a timely fashion. This is not the fault of the app, but an account issue that your company has/had with Worldwide Express. Your complaint needs to be directed to Worldwide Express. We informed Worldwide Express about the issues with your account, informed you that we had, and they were slow to respond. When you asked for recommendations for alternatives, they were provided. At no time were you informed that the app "is still being tested." It is a mature product that works seamlessly for hundreds of merchants. At no time did you request a phone call, and in every communication you had with Eniture Technology, our phone number and the agent's direct extension were featured in the signature block. Our phone number (404-369-0680) is also prominently featured on our website, and when you installed the app, you received an email informing you how to contact support, including how to do so by phone. If you wanted to have a phone conversation, there were ample opportunities for you to request one or initiate one.
Their customer service team was very responsive to my customer support requests and were prompt with their responses! Our company has been using this tool for about 2 years now and we are super impressed with it's seamless integration making out business a stand-out when it comes to the consumer buying process.
Thank you!
Thank you for your review. As explained, your issue was due to a failure to complete the steps in the User Guide. Specifically populating the product shipping parameters, which are required. If you continue to have issues, please don't hesitate to open a support ticket by emailing support@eniture.com, or reaching out by phone to 404-369-0680.
I've had my issues with the app, but Zach from Eniture Technology provided me with excellent customer support. Walking me through what I needed help with and making sure I got what I needed. Much appreciated.
Thank you for reviewing the app. We are pleased that Zach was able to assist you.
支持
应用支持由 Eniture Technology 提供。
开发人员
推出日期
2016年3月28日
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