리뷰 (27)

전체 평점
4.5
평점 수준당 개수
  • 평점의 81%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 7%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 11%가 별 1개입니다
2023년 10월 26일

Awesome and quick support. 100% Recommendation.

ItzHalal.com
미국
앱 사용 기간 11일
답글 Helixo개 2023년 10월 27일

Thank you so much for your kind words and recommendation!

We're delighted to hear that you had a positive experience with our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2022년 6월 22일

I was recommended this app by Helixo after installing their upsell app. Their customer service is excellent with a quick turnaround. Highly recommend!

Healthish
미국
앱 사용 기간 8일
답글 Helixo개 2022년 6월 22일

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

2022년 11월 16일에 편집됨

Hallo, in der App gibt keine Möglichkeit den Support zu kontaktieren. Grundsätzlich funktioniert die App, es sind aber einigen Fehler die unbedingt behoben werden müssen. Bitte um Kontakt aufnahmen: Support@IkramBellanova.Shop !!!!!! Nachtrag: ich habe seit einige Tage an Support eine Mail geschickt: wenn über di App den CheckOut aufgerufen wird erfolgt keine Übersetzung. Ursache schein zu sein das keine Dynamik Link implementiert ist. Bis Heute keine Reaktion !! Schade, weil sonst ist die App nicht schlecht!

Ikram Bellanova Cosmetics Shop
독일
앱 사용 기간 대략 2개월
답글 Helixo개 2022년 10월 24일

Hi!

Vielen Dank für Ihre Bewertung.

Jedes Feedback ist uns wichtig und wir hoffen, dass Sie unsere aufrichtige Entschuldigung für Ihre jüngsten Erfahrungen mit uns akzeptieren.

Tatsächlich ist das Problem auf einen Fehler in der Implementierung von Shopify-Märkten zurückzuführen.

Wir haben das Problem von unserer Seite gelöst.
Bitte überprüfen Sie es von Ihrer Seite und teilen Sie uns auch Ihre Antwort mit.

Sie können uns über support@helixo.co kontaktieren, wenn Sie Hilfe zu unserer App benötigen.
Außerdem habe ich Sie per E-Mail kontaktiert und keine Antwort auf Ihr Problem erhalten.

Könnten Sie bitte näher auf das Problem eingehen, mit dem Sie bei unserer Anwendung konfrontiert sind?
Damit können wir Ihnen dabei helfen.

Erwarte deine Antwort.

-Helixo Support-Team

2023년 1월 25일

I looked around for some free apps for the cart and after trying a few out I finally found Wowcart which fits my needs and outperforms the rest of the free apps. Thanks, and keep up the excellent work!

TwinkleDekor
스웨덴
앱 사용 기간 2일
답글 Helixo개 2023년 1월 26일

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to working with you again in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

2023년 9월 1일

I have been working in the field of online shopping for some time, but I have never met a support and speed like the team at Wowcart - Slide Cart Drawer. I requested their help for a wrong setting (due to my mistake) and they solved it in 15 minutes. It deserves more than 5 stars, without a doubt!

organiclife.ro
루마니아
앱 사용 기간 대략 3시간
답글 Helixo개 2023년 9월 4일

We truly appreciate your generous praise for the Wowcart - Slide Cart Drawer team!

Your positive feedback means the world to us. We're delighted to have been able to swiftly resolve your issue and exceed your expectations.

Your satisfaction is our utmost priority, and we're here whenever you need assistance. Thank you for your kind words and for choosing Wowcart - Slide Cart Drawer.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2023년 2월 7일

realmente muito bom, mas não encontrei a opção de upssel no app, ou seja, não dá para adicionar produtos no carrinho. Deixou a desejar nisso.

Fino Charme
브라질
앱 사용 기간 28분
답글 Helixo개 2023년 2월 8일

Obrigado pelo seu feedback. Pedimos desculpas por qualquer problema que você teve com nosso aplicativo de carrinho.

Para atender melhor às suas necessidades de upselling, oferecemos outro aplicativo chamado "UFE Cross Sell & Upsell Bundle

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou pelo bate-papo no aplicativo. Estamos sempre felizes em ajudar você.

-Helixo Support Team

2023년 11월 1일

emilashes
독일
앱 사용 기간 5개월
답글 Helixo개 2023년 11월 2일

We are thrilled to know that you had a pleasant experience with our app. Let us know if there is anything else we can assist you with.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team