评论 (25)

整体评分
4.9
每个评分等级的数量
  • 88% 的评分是 5 星
  • 0% 的评分是 4 星
  • 4% 的评分是 3 星
  • 0% 的评分是 2 星
  • 8% 的评分是 1 星
2023年9月1日

I have been working in the field of online shopping for some time, but I have never met a support and speed like the team at Wowcart - Slide Cart Drawer. I requested their help for a wrong setting (due to my mistake) and they solved it in 15 minutes. It deserves more than 5 stars, without a doubt!

organiclife.ro
罗马尼亚
大约3小时 人在使用应用
Helixo已回复 2023年9月4日

We truly appreciate your generous praise for the Wowcart - Slide Cart Drawer team!

Your positive feedback means the world to us. We're delighted to have been able to swiftly resolve your issue and exceed your expectations.

Your satisfaction is our utmost priority, and we're here whenever you need assistance. Thank you for your kind words and for choosing Wowcart - Slide Cart Drawer.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年5月30日

Great customer support!

Notka Chocolate
西班牙
8天 人在使用应用
Helixo已回复 2024年5月31日

Thank you for your feedback!

We're delighted to hear that you had a great experience with our customer support.

Providing excellent service is our top priority, and we're here to assist you whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2023年3月11日

One thing I liked about the app was its customization options. The cart blended in seamlessly with the website's design and I could choose the color and style that best suited my preference. Great app with Great customer care 10/10 for me

LavishParlor
美国
大约8小时 人在使用应用
Helixo已回复 2023年3月13日

Thank you for taking the time to review our app and sharing your positive experience with us. We always strive to provide our customers with the best possible user experience, and your feedback helps us achieve that goal.

We take pride in providing excellent customer service and are delighted to hear that we met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2022年6月22日

I was recommended this app by Helixo after installing their upsell app. Their customer service is excellent with a quick turnaround. Highly recommend!

Healthish
美国
14分钟 人在使用应用
Helixo已回复 2022年6月22日

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

2024年12月3日

This is a very good app for free, it's pretty impressive. As always Chaithra has been super helpful, she almost spent the whole morning helping me on the app...

In my very opinion, the only downide are that customizations are pretty limited and you will have to go quickly into css, but thanks to the customer service, everything is doable. Thank you again !

Ezorya
法国
大约4小时 人在使用应用
Helixo已回复 2025年1月11日

Thank you so much for your kind words!

We’re thrilled to hear that you find the app helpful and that Chaithra was able to assist you effectively.

Your feedback is invaluable, and we truly appreciate your understanding regarding the customization limitations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

编辑时间:2025年7月24日

One of the most customizable slide cart apps out there. Support is also very helpful integrating the slide cart with other apps, and devs are constantly adding new features

TIKI PENDANTS
加拿大
9天 人在使用应用
Helixo已回复 2022年5月11日

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

2025年7月17日

My Store
英国
2025年6月8日

The features are amazing! Helped our store look and feel a whole lot more premium! Not to mention the customer service is always on time! And helped us with anything we asked for in a timely manner! Would highly recommend 10/10 :)

Trash King
美国
2024年10月30日

easy good to use helped me to

Kochen Mit Stil
德国
大约16小时 人在使用应用
Helixo已回复 2024年11月1日

Thank you for your kind words!

I'm glad to hear you found it easy and helpful. If there’s anything more we can do to support you, please feel free to reach out!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年10月17日

Good customer service! She really went out of her way to help me solve my problem! :D

LittleLuxury
挪威
大约1小时 人在使用应用
Helixo已回复 2024年10月21日

Thank you so much for your wonderful review!

We're thrilled to hear that our team member was able to go the extra mile to help you out.

Your satisfaction is our priority, and we're glad we could solve your problem. 😊

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年9月24日

Support from the person is good and resolve the issue ASAP from the team.

X-Core
印度
3天 人在使用应用
Helixo已回复 2024年9月25日

Thank you for your feedback!

We're glad to hear that the support team was able to resolve your issue quickly. It’s our goal to provide timely and effective assistance, and we’re happy we could deliver that for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年8月26日

Service Super, j'utilise deux applications de chez eux et ils sont rapide et à l'écoute :)

Animalissime - Boutique Officiel
法国
5天 人在使用应用
Helixo已回复 2024年8月28日

Thank you for your kind words!

We’re thrilled to hear that you’re enjoying both applications and that our team has been fast and attentive in providing support.

Your satisfaction is our priority!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年4月25日

It shows an error right now. 1 star just for the attention.

Vinzzy
英国
7分钟 人在使用应用
Helixo已回复 2024年4月29日

Summary: The issue remained unnoticed as we haven't received any complaints via our customer support email, and we couldn't experience any issues with the app.

Thank you for bringing this to our attention.
However, it seems we haven't been contacted through our customer support email, support@helixo.co, regarding this particular issue.

To ensure a swift resolution, we kindly request that you reach out to our support team directly at support@helixo.co. This will enable us to assist you more efficiently and effectively.

Regarding the issue you encountered, we noticed that you have already uninstalled the application. If possible, could you kindly provide us with more details or a screenshot of the error you experienced? Additionally, reinstalling the app would greatly aid us in identifying and resolving any underlying issues.

If you prefer not to make changes to your live theme until the issue is resolved, we completely understand. Creating a backup theme and enabling our app there would enable us to investigate without affecting your live theme. Your themes and apps' permission will ensure that we can perform the necessary checks securely.

Should you choose to proceed with this approach, please don't hesitate to send us an email at support@helixo.co, and we'll assist you every step of the way.

Once again, thank you for bringing this matter to our attention. We are committed to providing you with the best possible support experience.

-Tinu,
Customer Support Lead at Helixo.

2024年1月16日

amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance

AstroMist
日本
大约2小时 人在使用应用
Helixo已回复 2024年4月10日

Hello, thank you for reaching out and sharing your experience with us! We're thrilled to hear that our support team was able to assist you with the upsell cart page issue..

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2023年11月1日

emilashes
德国
大约2小时 人在使用应用
Helixo已回复 2023年11月2日

We are thrilled to know that you had a pleasant experience with our app. Let us know if there is anything else we can assist you with.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2023年10月26日

Awesome and quick support. 100% Recommendation.

ItzHalal.com
美国
11天 人在使用应用
Helixo已回复 2023年10月27日

Thank you so much for your kind words and recommendation!

We're delighted to hear that you had a positive experience with our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2023年7月25日

I needed help setting it up and developers helped me with issues and requests I had and everything is working perfectly.

Skoggy
美国
10天 人在使用应用
Helixo已回复 2023年7月26日

Thank you for the positive review! We're glad that our team were able to assist you with setting up and resolving any issues or requests you had. It's fantastic to hear that everything is now working perfectly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2023年5月11日

Excellent app for everybody looking either for simple or very powerful options for your website.

Customer support is probably the quickest in the world and also super helpful. Cant recommend enough.

LuxeWebshop
波斯尼亚和黑塞哥维那
大约2个月 人在使用应用
Helixo已回复 2023年5月11日

Thank you so much for your incredibly kind words about our app! We are thrilled to hear that you find our app to be excellent and suitable for both simple and powerful options for your website. We take great pride in offering a versatile solution that caters to a wide range of needs.

We strive to provide the best support experience possible, so it's fantastic to hear that our team was not only quick but also helpful in assisting you.

Once again, thank you for your support and trust in our app. We genuinely appreciate your recommendation and look forward to continuing to serve you in the best possible way.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2023年2月7日

realmente muito bom, mas não encontrei a opção de upssel no app, ou seja, não dá para adicionar produtos no carrinho. Deixou a desejar nisso.

Fino Charme
巴西
28分钟 人在使用应用
Helixo已回复 2023年2月8日

Obrigado pelo seu feedback. Pedimos desculpas por qualquer problema que você teve com nosso aplicativo de carrinho.

Para atender melhor às suas necessidades de upselling, oferecemos outro aplicativo chamado "UFE Cross Sell & Upsell Bundle

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou pelo bate-papo no aplicativo. Estamos sempre felizes em ajudar você.

-Helixo Support Team

2022年12月5日

The best support I have ever seen, keep up the good work guys! they helped me with everything I needed.

ShapeYolo
摩洛哥
2天 人在使用应用
Helixo已回复 2022年12月6日

I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your feedback.
It’s such a pleasure to have customers like you.

We will do our best to make your future experience with us even better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team