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根據評分
Works smooth, excellent support
Hello, I wanted to take a moment to express my gratitude for your kind words. It's truly heartening to know that your experience with us was smooth and that you found our support excellent.
Your acknowledgment of our efforts means a lot to us. We're dedicated to providing seamless experiences and top-notch support, and it's incredibly rewarding to see that reflected in your feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Ca pourrait être une application géniale mais le panier tiroir de mon thème ne se désactive pas (donc il y a deux panier tiroir) et certaines couleurs (barre de livraison gratuite, lien "continuer mes achats") ne peuvent pas être modifiées...
C'est bien dommage :'(
Nous sommes vraiment désolés d'apprendre que notre application n'a pas répondu à vos attentes.
Nous comprenons à quel point il est important que l'application soit alignée avec vos besoins. Cependant, nous sommes déçus que vous n'ayez pas encore contacté notre équipe de support, même après que nous vous avons suivi suite à cet avis.
Si vous rencontrez un problème avec le tiroir du panier de votre thème en plus de notre application, vous pouvez le désactiver dans les paramètres de votre thème. Si vous rencontrez des difficultés, nous pouvons le masquer en utilisant du CSS supplémentaire.
En ce qui concerne les options de changement de couleur pour le texte de livraison gratuite et le bouton "continuer mes achats", nous pouvons également ajuster ces couleurs avec du CSS supplémentaire.
Veuillez noter que notre application est entièrement personnalisable et que nous sommes ici pour vous aider de toutes les manières possibles.
Merci pour vos commentaires et nous espérons vous aider à résoudre ces problèmes bientôt.
Pour toute question supplémentaire, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider.
L'équipe de support Helixo
amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance
Hello, thank you for reaching out and sharing your experience with us! We're thrilled to hear that our support team was able to assist you with the upsell cart page issue..
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great customer support!
Thank you for your feedback!
We're delighted to hear that you had a great experience with our customer support.
Providing excellent service is our top priority, and we're here to assist you whenever you need it.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
It shows an error right now. 1 star just for the attention.
Summary: The issue remained unnoticed as we haven't received any complaints via our customer support email, and we couldn't experience any issues with the app.
Thank you for bringing this to our attention.
However, it seems we haven't been contacted through our customer support email, support@helixo.co, regarding this particular issue.
To ensure a swift resolution, we kindly request that you reach out to our support team directly at support@helixo.co. This will enable us to assist you more efficiently and effectively.
Regarding the issue you encountered, we noticed that you have already uninstalled the application. If possible, could you kindly provide us with more details or a screenshot of the error you experienced? Additionally, reinstalling the app would greatly aid us in identifying and resolving any underlying issues.
If you prefer not to make changes to your live theme until the issue is resolved, we completely understand. Creating a backup theme and enabling our app there would enable us to investigate without affecting your live theme. Your themes and apps' permission will ensure that we can perform the necessary checks securely.
Should you choose to proceed with this approach, please don't hesitate to send us an email at support@helixo.co, and we'll assist you every step of the way.
Once again, thank you for bringing this matter to our attention. We are committed to providing you with the best possible support experience.
-Tinu,
Customer Support Lead at Helixo.
I needed help setting it up and developers helped me with issues and requests I had and everything is working perfectly.
Thank you for the positive review! We're glad that our team were able to assist you with setting up and resolving any issues or requests you had. It's fantastic to hear that everything is now working perfectly.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
One thing I liked about the app was its customization options. The cart blended in seamlessly with the website's design and I could choose the color and style that best suited my preference. Great app with Great customer care 10/10 for me
Thank you for taking the time to review our app and sharing your positive experience with us. We always strive to provide our customers with the best possible user experience, and your feedback helps us achieve that goal.
We take pride in providing excellent customer service and are delighted to hear that we met your expectations.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
One of the most customizable slide cart apps out there. Support is also very helpful integrating the slide cart with other apps, and devs are constantly adding new features ⭐️⭐️⭐️⭐️⭐️
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
The best support I have ever seen, keep up the good work guys! they helped me with everything I needed.
I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your feedback.
It’s such a pleasure to have customers like you.
We will do our best to make your future experience with us even better.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Excellent app for everybody looking either for simple or very powerful options for your website.
Customer support is probably the quickest in the world and also super helpful. Cant recommend enough.
Thank you so much for your incredibly kind words about our app! We are thrilled to hear that you find our app to be excellent and suitable for both simple and powerful options for your website. We take great pride in offering a versatile solution that caters to a wide range of needs.
We strive to provide the best support experience possible, so it's fantastic to hear that our team was not only quick but also helpful in assisting you.
Once again, thank you for your support and trust in our app. We genuinely appreciate your recommendation and look forward to continuing to serve you in the best possible way.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team