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Sobre o app
Lançado
14 de janeiro de 2022
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Alteração de carrinho , Como fazer upsell e cross-sellFunciona com
UFE, BUCKS Currency Converter PRO++, Multi Currency Converter, UFE Cross Sell & Upsell Bundle, ZapietWowcart fornecerá uma experiência de checkout perfeita com opções de personalização praticamente ilimitadas.
Trabalhamos incansavelmente para trazer a você esta fantástica gaveta de carrinho. Está repleta de recursos de primeira linha para tornar sua experiência de compra superior. O design versátil da gaveta do carrinho melhora a aparência geral da loja. Temos muitos recursos avançados prontos para você, como Use código de desconto no carrinho deslizante Adicione notas adicionais ao carrinho Anúncios de carrinho e barra de conquistas Provisão para personalização de alto nível Upsells e cross-sell no carrinho deslizante (com integração UFE)
- Provisão integrada para adicionar CSS adicional e pode facilmente integrar com outros aplicativos.
- Mostre upsells e cross-sells diretamente no carrinho deslizante com total integração com UFE.
- Montamos uma equipe excepcional para apoiá-lo caso precise de ajuda.
Contém texto traduzido automaticamente
15 avaliações
Unfortunately I have to give this app 1 star, and if I could I would give it 0 stars. But first of all I want to mention, that the support was pretty decent, they tried to help me, but it did not work. So the problem was that some customers could not reach the checkout via the Wowcart Drawer, because the app sent multiple errors or requests to shopify. After the error, the customer was marked with a cookie by shopify, so the customer could not checkout while this cookie was set. Shopify thought the customer was a bot, because the app sent too many requests. Only option was to delete all cookies and cookies. But how should a customer know this workaround?
Only some of them reached out to me, and I could help them with the cookie/cache delete tip. So I have talked with shopify support, and it was a long run in error testing that lasted months. But finally we found the error, it was the wowcart slide drawer..
So I immediatly contacted the support, and they reached out very fast, I have to say. But they could not detect the error or fix it. And over the time I have lost thousands of revenue just because I installed the cart drawer, because it had a great synergy with the UFE Upsell App by the same company. If I could, I would have never installed both of the apps, and I can't recommend it either. I'm very lucky that some customers reached out to me and tell me of the error, because if not I would still lose money every f*cking day..
So do yourself a favor and never install this app!
Summary: The issue remained unresolved as we encountered difficulty reproducing it from our end.
Dear Julian,
We sincerely apologize for any inconvenience caused and understand the frustration you must have felt in this situation.
We truly appreciate your acknowledgment of our support team's efforts, and we are sorry that despite their best attempts, the issue could not be resolved.
We genuinely believed that there might not have been any issues since we hadn't heard from you in the past 5 months, and we were unable to reproduce the problem from our end.
We understand the impact this has had on your business, and we are committed to investigating the issue further to prevent similar occurrences in the future.
I want to assure you that your feedback has been taken very seriously. I have escalated this matter to our product team with the highest priority. They have acknowledged it as a significant issue, and they are fully committed to investigating it further.
While we were unable to reproduce the issue from our side, please rest assured that we are actively working on identifying any underlying issues and finding solutions.
Your experience is paramount to us, and we are determined to ensure that our app meets the highest standards of functionality and reliability.
Once again, we sincerely apologize for any inconvenience and loss of revenue you have experienced as a result of this issue.
Your feedback is invaluable and will undoubtedly help us improve our app and provide a better experience for all our users.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Tinu,
Customer Support Lead at Helixo.
Works smooth, excellent support
Hello, I wanted to take a moment to express my gratitude for your kind words. It's truly heartening to know that your experience with us was smooth and that you found our support excellent.
Your acknowledgment of our efforts means a lot to us. We're dedicated to providing seamless experiences and top-notch support, and it's incredibly rewarding to see that reflected in your feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance
Hello, thank you for reaching out and sharing your experience with us! We're thrilled to hear that our support team was able to assist you with the upsell cart page issue..
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Excellent app for everybody looking either for simple or very powerful options for your website.
Customer support is probably the quickest in the world and also super helpful. Cant recommend enough.
Thank you so much for your incredibly kind words about our app! We are thrilled to hear that you find our app to be excellent and suitable for both simple and powerful options for your website. We take great pride in offering a versatile solution that caters to a wide range of needs.
We strive to provide the best support experience possible, so it's fantastic to hear that our team was not only quick but also helpful in assisting you.
Once again, thank you for your support and trust in our app. We genuinely appreciate your recommendation and look forward to continuing to serve you in the best possible way.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Awesome and quick support. 100% Recommendation.
Thank you so much for your kind words and recommendation!
We're delighted to hear that you had a positive experience with our support.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Sobre o app
Lançado
14 de janeiro de 2022
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Alteração de carrinho , Como fazer upsell e cross-sellFunciona com
UFE, BUCKS Currency Converter PRO++, Multi Currency Converter, UFE Cross Sell & Upsell Bundle, ZapietDesenvolvido por Helixo
Sobre Helixo
Avaliação média: 4,9
Constrói apps para a App Store da Shopify há 4 anos
Door No. 46/509A, Puthiya Road, Opp NH By Pass, Near Thaikkavu Junction, Vennala, Ernakulam, KL, 682028, IN
Atendimento
Envie uma mensagemsupport@helixo.co
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