优化
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按评分
Top 4 reasons to choose this app:
1) Fast Customer Service
2) Great vision to expand into other product offerings.
3) Free and Fast delivery time of within 7 - 15 days.
4) Affordable products.
Customer service is very tolerant, gave me an answer to every question and was very helpful, in addition their planning tool is excellent
I love this app, I am making so many sales from family, friends and random off the streets.
People that I sold it to love the product.
I can't wait to sell on Shopify, not only to sell my own products but allow my customer design there own product.
Seriously, impeccable customer service, a pleasure to work with.
I have just opened a store on Shopify and created most of my designs from InkPOD. Today i came across a message that the app is not supported, I'm so heartbroken and i would like to get some clarity from the InkPOD team as to whether this issue going to be fixed? I can't spend another weak looking for apps that would give me the ability to create my designs like InkPOD. I have sent the message to the developer and still waiting for feedback.
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Update:
The Dev team reached out to me with regards to this issue and all I can say is WOW.
The customer support team at InkPOD deserves special mention. They were prompt, friendly, and knowledgeable, addressing my query and concerns I had in a timely manner. Their dedication to providing excellent customer service truly sets InkPOD apart from other similar applications.
In conclusion, I highly recommend InkPOD to anyone in need of a powerful and user-friendly design application. Whether you're a professional designer or a hobbyist, InkPOD offers a seamless and delightful experience that will enhance your creative journey. Give it a try, and you won't be disappointed!
The Team deserves a 5 star rating.
Hello, I'm sorry to bring you a bad experience. Because Shopify updated the data in the background, we did not synchronize it in time, causing our App to appear in the "unsupported" status. Our tech guys have fixed this issue. Thank you very much for your feedback. We will continue to improve our App experience.
Update:
Two months post the shop's launch, my satisfaction level stands at 80%.
- One of the products that was delivered to a customer had major printing flaws because the manufacturer had changed the model of the product. After submitting the complaint, I got a refund swiftly.
- After multiple purchases and careful assessment, I've decided to discontinue 2 out of the 8 items in my shop due to consistent issues with their quality. Unfortunately, these particular products did not meet the standards I strive to maintain for my customers.
- While I was initially thrilled by Ink POD's commitment to updating their mockup images according to my requests, it's disheartening that, after more than two months, I'm still awaiting 2 out of 3 updates. As a result, these two models are patiently waiting for their turn to be launched.
Overall, I remain satisfied with Ink POD's customer service and intend to be a loyal customer.
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As a new store owner entering the world of Print-on-Demand, my experience with Ink POD has been exceptional. Their prompt and dedicated responses, even outside of regular hours, have been invaluable. I'm particularly impressed with their ability to create custom/new mockup photos that showcase my products in the best light. I'm confident that our collaboration will be smooth and successful as my store goes live.
In the future, I hope to have the opportunity to impact and enhance product quality by addressing minor imperfections through feedback and reviews.
Hello, thank you for your feedback. We will continue to improve the quality of our products and services.
Great app. One of the reasons I went with this app was because of the custom shoes which alot of services don't offer as well as the jackets. The primary reason is the custom branding. They have several options for custom branding which are very professional. Again, most services don't offer this feature either. The customer service is great. I have had several chats with reps and they have walked me through everything.
I placed my test order on October 11th. 2 weeks after, when all products were supposed to be already on the way, I was told one of them was not available anymore. No big deal, even I wondered by they could not ship other available products on time. Well, I am still waiting. It's been over 6 weeks!! and I still have not received anything! Customer service answers but does not help. I don't know about the quality of products and print, but I am definitely not using them as my supplier. I can't let my customers wait for 2 months to receive their order.
Hello, first of all, we are very sorry for the delay of production time due to the shortage of product materials. We also sent you an email as soon as we received the notice, informing you that the production time would be delayed due to the shortage of a certain product.
Secondly, I'm sorry for the inconvenience caused to you due to the long logistics shipping time. According to the logistics tracking info, your order will be delivered within these two days.
The logistics tracking info shows that the online information of your order was available on Oct 25th, and it has been nearly a month, your order has not been delivered, which is unreasonable, logistics time is out of our control, so we have also complained to the logistics carrier about this problem.
We are deeply sorry again for the unhappiness caused by not timely tracking your order info, and you can contact us if you have any questions, we will get back to you promptly.
We will humbly listen to the voices from all merchants and will continue to improve our services.
I reached out with a few questions regarding switching POD providers customer service was very fast to respond, answered all my many questions, and made the process simple. UPDATE: I have been using this POD provider for about a year now. They have exceeded my expectations. Anytime I have an issue like canceling a fraud order or updating shipping info they always respond timely and are very friendly. I have completely phased out my previous provider. Not only do their prices beat everyone I have used the quality is far superior!
Great company and team!
Amazing customer service, fast fulfillment, and great products. I've been using another company and have had a TON of issues. I've been switching over to InkPOD and can't say enough good about them!
Absolutely love these guys. Their shoe quality is fantastic. Print, construction, comfort, shipping, and SERVICE are all impeccable! They are so fast in responding to my emails and any problems I may have. All my customers love the shoes. I plan to work with them for a long time and can’t wait to add more shoes/designs to my store!
The team at wow fulfilment have been extremely helpful with all my questions and issues. I only have good things to say about my experience so far. I'm new to ecommerce and they have been amazing. My sample pair of shoes were amazing quality. Just waiting on my first customer feedback.
Their customer service is excellent. They stay with you until you completely understand what you are doing.
So far, PERFECT! The template files are a little more intricate than some companies, but I've grown to appreciate the extra levels of customization. Zero complaints about product quality and customer service has been prompt and helpful!
Custom service always goes above and beyond for me each and every time! Thanks again for all your help!
I am so happy with the service and speed of delivery, my Boots arrived in 2 weeks (Australia) which is unheard of for POD. The print is amazing and true to colour. So happy with everything so far and can't wait to continue to grow my business.
I use this supplier for shoes/blankets/bags/slides and a few other products. The quality is fantastic and the print and colour on the products is AMAZING!!! my customers have never had any complaints
J'utilise très regulièrement cette application et cela vas tres bien. Parfois certain de mes produit on des erreurs ou de leger défaut de fabrication. Lorsque sa arrive, je contacte le service a la clientele et hop, un remboursement ou meme reshipper le colis chez mon client. Coté qualité nous ne sommes pas du 5 étoile. Ce nest pas du gucci non plus. MAIS! C'est dans le meme grade que les soulier Nike pour la fraction du prix! Mes clients adore, J'adore egalement.
THIS STORE IS AWESOME! When I first started designing in this store mynisme.com, I was a bit apprehensive because of my designs and colors. OMG! When I received my products, I was blown away! EVERYTHING I created was just like it looked on the design but 100 times better. The material is of good quality and the shoes, don't let me get started on the shoes. Literally whatever you design is exactly the way it will appear on the product! My customers are amazed as well and are coming back for more. The customer service is also great, you will get a response back in minutes and any issues are resolved in a timely manner! I would recommend this store to anyone!
InkPod has the largest selection of POD Dropship shoes on the web so I gave them a shot. After dealing with customer service several times, I'm sold! They are so helpful and down to earth.
I am a starter in the print on demand field. Currently I use more than 5 providers but so far my experience with InkPOD has been the most comfortable and more than I expected. I am 100% satisfied with the products, quality and customer services! Hopefully we can see more products categories coming shortly!
I love the shoes! I've gotten several samples so far and they are all top notch printing and packaging. I love the custom shoe box design option...makes it look so sleek and professional. Also, the customer service has been so good. They are so responsive and have solved every issue I've had on setting things up or how to do specific things for print quality. The customer service reviews are the reason that I chose to try them out. I tried out other shoe vendors before and their customer service was awful. You can't do business with a company that doesn't have customer service because problems always arise. That's just the nature of business. This company has been amazing so far.
Quick and friendly customer service. I made an error on my order and they fixed it without any hesitation.
Good customer service, quick and effective. They answered all my questions with good precision. i highly suggest using this print on demand app.
Great customer service, great products, and very affordable. I would definitely recommend this company for anyone who is looking for a good solid print on-demand company.
Great app and easy to use. However I think there are still room for improvements. As of now for those imported products, I think it will be good if it can be clearly reflected on the "Add Products" page else we won't be able to determine which are the products we have already added previously. I think a filter on the "Add Products" page will be appropriate for us to filter those products we have already added and those that we have not added before as well as offering us the capability to sort the products will be most ideal too. Last but not least, their customer support is awesome. They responded within few minutes and I am impressed.
I've been discussing a number of products with ink pod and they're always open to ideas. I'm looking forward to working with them more to grow my brand.
I had just got a sample order very happy with the product and the time delivery, Keep up the good work.
The product they produced are high quality (I guess this is the only shoe POD I know that has a live customer service and a quality control manager). I received my bulk orders without additional import tax. I especially commend William from customer support for facilitating all my orders and product needs. I highly recommend Ink POD!!!
Estoy muy emocionada por comprobar la calidad de los productos, hasta ahora la atención al cliente EXCELENTE
Just received our sample order of shoes and am very impressed with the quality of print. Arrived quickly to UK (approx 7 business days) when using their Fast Shipping option
until now everything is perfect. just continue like this and i guarantee you a successful business. keep it on guys!
I have been using them for a while and really like their customer service aswell as their great quality products. Thanks again!
I used this app for a lot of my shoes and it seems to be pretty good so far. You have to make sure you choose fast delivery if you want your items fast.
Really excellent customer service, and very helpful with sorting out any shipping or design questions I had. Highly recommended.
I ordered a few pair of flip flops and a tote. It took 21 days to receive the flip flops and since they came from overseas one of the flip flops was slightly bent. I still haven't received the tote. The company reached out to respond that the tote is in customs. the solutions to a 21 day+ turn around is pay more money. Paying more would be pricing me out of using their services. This is incredibility disappointing since I designed a substantial about of products and spent a lot of time, effort & energy. I am a small business and this is just a great disappointment to find a new supplier and to start again!
We believe there are some misunderstandings. Regarding the shipping time. We're very sorry about the shipping time, but the free standard delivery is unstable(19-40 days) due to the COVID-19 and we noted that when you place your order, but did not get your reply. We have a experienced online customer service team to solve your problem, if you encounter any logistics problems again, please feel free to contact our online customer service.
For your sample order, it is split into two packages the shipping time for the first one is 14 days, the second one has not arrived yet, if you are not satisfied with the shipping time for second package, we will refund you.
Regarding the product quality, if the product received by the customer has quality problems, we will reproduce it for free or refund the customer. Please feel free to contact our online customer service to solve any problems you encountered, we are very happy to provide solution for you.
I love this app. I would suggest it to others. The customer service is great and very helpful. I definitely would encourage all to check this app out.
WowFulfillment is a such nice platform to display your talent and creativity to the world and grow. The customer service is friendly and very helpful in a time of need , we thank you for being a good business partner .
So far the best POD app I've used to build my store. Frankie was more than helpful when I needed. When I chatted with them, they were very interested in providing the service I needed. I'd definitely recommend this app. I plan to use them to build my brand.
I used this app to design and dropship custom merch for my entertainment media brand. The prices were so low, and they had some unique items. Shipping times are between 19-27 days for the FREE Shipping. I was also informed that shipping times have been increased during Covid-19 times, so it is suggested that you pay for "expedited shipping" which will be around 4-12 days. The customer service is good, they usually respond within the day for chat. the design center can be a little bit better, but overall a good app.
Very goog service! i buy sneakers and shoes and it looks very quality! for me 5 stars guarantee!!!!!!!
i reach out the support team for a technical issue concerning the theme and the installation of the customized products, they were so much for help, i appreciate all their efforts and their spirit of Professionalism.
Easy to use, make my business more effective, customer service is very professional, I like it Recommend!!!
Easy and convenient to use. It is a good app that makes our business easier and more effective. Highly recommend.
un service aux client EXEPTIONELLE. Je vous le recommande fortement. j'apprécie travailler avec eux. simple to use , good services.
If i were able to give more stars, then this company deserve them! I cannot fault this company in any way at all. The app interface is so easy to use. The customiser for customers is the best by far. I needed their help and within the space of not even 12 hours they were there for me. The products they offer are exactly what i am after. Thank you for amazing support, and amazing products. Also delivery to my country (United Kingdom) in 15 days, is amazing. I suggest anyone looking for POD you wont be disappointed!
I love their products. I work shoes and they have perfect shoes for my business. Perfect POD for me! Brilliant customer service at any time.
REALLY GREAT APP GREAT CUSTOMER SUPPORT WHO ARE VERY FRIENDLY GREAT QUALITY PRODUCTS FOR YOUR MONEY
I absolutely love this app. The customer service that i receive is BEYOND incredible. They go out of their way to help me every time. I will continue using this service.
Very easy to use App with a good amount of products. Their customer service is on it! Thanks Frankie for the help.
Anthony L.
Rancho Cucamonga, CA USA
So far so great! Very helpful. Nice pricing on face mask. Friendly service and prompt replies. Looking forward to more.
This is a great app for masks. My customers love the feel of the material and how they look. Easy to use and fast response from customer service.