Ink POD: Print on Demand
Print on Demand Shoes, Boots, Sneakers, Clothing, Beddings etc
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Spécificités de l’application
Vitesse testée : aucun impact sur votre boutique en ligne
Section des valeurs clés
No Upfront Costs
No setup, minimums, or monthly fees, only pay when your customers place an order.
High Quality Products
Our QC team are always working hard to make sure that all products we produce are at the very best quality for your customers.
Automated Order Fulfillment
No need to copy your customer information to us, with InkPOD you can automatically fulfill your orders with our integration system
La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.
Horrible customer service. My customer received boots that were clearly not as designed in the printfile. Forwarded the customer's photos to InkPOD and the person I spoke to immediately told me it was a problem with my design, despite the fact that it obviously didn't match the printfile. Told me that the actual product would be slightly lighter than the mockup but it was not even CLOSE to the printfile color and there is no excuse for that. Rep was argumentative and offered no resolution. Deleted the app and will be finding a different footwear manufacturer. UPDATE: They did finally agree that the product received by the customer was not correct and issued a full refund. But even after refunding they seem intent on continuing to publicly argue about it and apparently now accuse me of lying and misleading other merchants?? Should never have been an argument in the first place. AWFUL customer service that just keeps somehow getting worse. AVOID THEM!
Réponse du développeur
First of all, I'm sorry to give your customers a bad shopping experience, we are very sorry for the color deviation problem, we have made a refund for you in time.
Secondly, for the design issue, we do not accept your accusation. You did design the love on the same foot, not two feet. We have clarified this point in the online chat window.
Please do not mislead other merchants, thank you for your understanding.
We sincerely accept supervision from other merchants.
Custom service always goes above and beyond for me each and every time! Thanks again for all your help!
I am so happy with the service and speed of delivery, my Boots arrived in 2 weeks (Australia) which is unheard of for POD. The print is amazing and true to colour. So happy with everything so far and can't wait to continue to grow my business.
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