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We just integrated - first they helped by adding the code snippet in for us (amazing!) and then we saw something not working right - product names weren't pulling through correctly. After one day, we heard back from the founder, Mady who hopped on a trouble-shooting call w/ us to make it right- like magic!Thank you Wrapin. Thank you, Mady!
I had a small issue with the app on my web shop and the customer help/care fixed it in about 5 min.
The app is very handy and it was installed promptly. I highly recommend it. I needed changes done and they did it straight away. Many Thanks
I had a bit of difficulty installing it, however Mady jumped in an not only installed it but gave me options on how I would like it to present. Very helpful and fantastic customer service. - Well worth it! -
Great app with amazing customer support! Super prompt service and the app is very easy to use. Would highly recommend this app.
great app! i like how it looks on my shopfront, as well as the upsell element it is providing for my customers!
We only need the gift wrap option for only one product. Customer service was extremely quick to help us and set everything up!
Used the App to display a checkbox in both the Product pages and Cart to enable the customer to select a specific gift option. On initial setup, the Wrapin App interfered with another running app causing a duplicated shipping charge to appear at checkout. I also had an issue getting the gift wrap checkbox to display in the cart but I contacted the app owner, Mady and explained the issues and he responded very quickly to resolve them and get the Wrapin App running perfectly. The App provides a number of excellent features which all work extremely well with my store and coupled with excellent service and response from Mady who is extremely knowledgeable and helpful - you have one very happy customer. Many thanks.
Thank you so much for your Feedback :)
Appreciated the help from Mady who helped me add the widget without any errors to my product page! Love the support from this app!
We are a drop shipper that has some items with a gift message and some items that do not have a gift message, This app works really well for our needs.