Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its gift wrapping options at the product or cart level, eliminating the need for variants. They praise its seamless integration with various store themes and ease of use. The support team is commended for their quick responses, customization help, and problem-solving skills. Merchants also appreciate the app's good price value and its potential to boost the average cart value.

November 20, 2023

Terrible customer service. Sent in 3 request for technical support and haven't heard back. App not working

Totally Thomas Town
Canada
Almost 2 years using the app
November 14, 2023

After uploading the pictures of gift wrap options, the pictures break down within 1-2 hours. it is constantly necessary to upload them again. I sent an e-mail to the technical team several times, but I still haven't received a response. Unfortunately, it doesn't work when I need it the most.

The Friendly Turtle
United Kingdom
8 days using the app
Edited February 23, 2021

A really really bad experience, we hope we never use this app before. they tried their best to help us solve the problem. hope the developer can avoid the problem before it occur

UgeatHair
United States
22 days using the app
November 2, 2022

The app says free options; but there are no free options, unfortunately. For an app that doesn't do much, I don't recommend.

Kampr co
United States
About 1 hour using the app
Prezen Apps replied November 3, 2022

Hi,

We are sorry for the inconvenience.

In the plans, we have clearly mentioned that app is free only for the Test stores & trial plan stores only.

When we checked your store and it showing the store is "Inactive".

We always helped merchants to extend trial period who really wants to try and asked for support.

If you want to try app for longer period then please let us know.