Wrapped: Gift Wrap & Messages
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I’ve been searching for an app like this and Adam in support was able to tweak it to serve my purpose. I’m so happy!
My pleasure, thank you for using Wrapped and for the kind review!
Phenomenal customer service! We installed this app to add gift wrap options at checkout, and even though we're only on the free version for now, Adam took the time to customize some styling for us and now it looks perfect. And functionally, it does just what we want.
Thank you! We think the end result turned out fantastic on your store!
I had the BEST customer service experience setting up this app for my website. I am talking went above and beyond and even custom coded things on there end to make ME happy!? Like what!! 11/10 customer service. THE BEST, literally. Ashley Christenberry
You were absolutely wonderful to work with.
Thank you for the opportunity to setup and customize Wrapped gift options on your Shopify business.
We are really happy with the end result and honestly you were amazing during the entire process. So thank you for that 11/10 to you as well! :)
THE BEST SUPPORT and ROI of any app I have ever used (in 10 years)
Firstly this app has the best ROI of any app I've ever installed, but better still the support is LIGHTNING FAST. I've been using it for a couple of years, and I highly recommend if you want to offer gift wrapping. It's such an easy upsell!
Ah you are far too kind! Thank you for this wonderful review, we will definitely be using it for motivation as we approach the busiest time of year for all Shopify stores.
You've experienced an incredible ROI, and on top of that your customers must be absolutely thrilled when their gifts arrive just as they had hoped.
Thank you again for adding Wrapped gift wrap to your Shopify store.
Cheers!
I'm actually using Wrapped to do something a bit different and had to contact the dev with some questions about how I could tweak it and what I might be able to get it to do. Adam was very responsive, thoughtful and helpful; Wrapped ended up working great as a solution to my needs. To me, that's critical: a dev that cares about their product and the end-user and wants to help. I have absolutely no qualms offering my highest recommending to this app and developer.
We love how you've leveraged Wrapped gift options in a unique way on your Shopify store. Thank you for the kind review!
This app is perfect for what we need, installation was easy and it works beautifully. A big shout out to Adam who provides amazing customer service and is a pleasure to work with. Thanks guys!
Our pleasure, thank you again for supporting Wrapped, and for the wonderful review :)
This app is great and Adam has been very helpful whenever I had any issues or requirements to change certain looks. I highly recommend this app!
Thank you for adding your review here. I really appreciate it!
We've also added more ability to customize requirements and change looks all within the shopify online store theme editor, and it is getting better constantly.
We understand the importance of being able to customize your Wrapped gift options on your Shopify store, and always happy to hear more ideas as well.
I really pleased with how this app has helped me offer my customers their choice of gift packaging. I love that the Wrapped app is simple to use, but offers a range of choices, such as different wrapping paper, and options for placement of the widget. Plus, it is not obtrusive to my theme or website style. I had tried other gift wrap apps before and didn't like how they looked on my site. Great support, too, when I had a question.
One of the most powerful features of Wrapped gift wrapping widgets is that they can be customized to match your Shopify theme perfectly. Your store is a great example of this :)
Shoppers notice when an app does not match the theme and store brand, and it lowers their trust. A simple widget that looks like it was always part of the theme can go a very long way. This is what high quality brands strive for.
We are very happy to have you using Wrapped gift wrap and options on your Shopify store, and thank you for the kind review!
Wrapped is the best gift adding app on the market. It covers every kind of need and the support is amazing, very available, precise and full of ressources.
Congrats to the team
Very easy app to install, with well thought through features. It works really well for us and enables us to offer gift options exactly as we would like to.
The thing that really makes it for us though is the support - super responsive, helpful and friendly. We spotted an issue (with how Shopify was processing some of the app requests rather than a problem with the app itself) and even though it was not specifically a fault with the app and it was late on a Friday night Adam responded really quickly and had a workaround fix released during that night - all with regular updates. Really impressive service, would definitely recommend - we're a relatively new store too but the app more than pays for itself already.
Thank you so much for leaving this thoughtful and detailed review of Wrapped. I cannot express how much it means to me to see this.
We will always do our best even when it means a late night or ensuring the gift wrap / gift message / gift options are integrated perfectly.
In this case it was Shop Pay having a bit of a hiccup, and we were able to solve and release a work around within a few hours.
I also really appreciate you taking the time to write to me initially about what you had noticed, always great discover and improve the app for all stores as well.
Again, this was such a nice review to receive, thank you!!