Wrapped: Gift Wrap & Messages
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Awesome flexibility with the app along with some of the highest quality support I've ever received on the Shopify app ecosystem.
10/10.
i have communication problems with them at first , but then adam stepped in and helped me , and he made it up , i appreciate it <3 hopefully it will work on my store
Hey Nour,
I saw your review and I'm really sorry to hear there's been a hiccup with our communication, as I’ve been messaging back and forth with ya.
I'm still here to help get you started.
Just so you know, we've got a fantastic free plan perfect for new businesses starting out, and a variety of valuable paid plans for those a bit further along their journey.
Feel free to reply directly to any of my previous messages. Let’s make sure you’re all set up and good to go for BFCM on your amazing store!
Cheers,
Adam
Love this app and so do our customers! Been using it for well over 7 months and have no problems. It's easy to use and displays really well. Also, the devs take the time to update things and make sure it works with your theme which is crucial. It's only gotten better with time. Highly recommend.
Oh thank you - as I mentioned your email really could not have arrived at a better time. It was truly one of the proudest moments we have had here. Being a small business ourselves, this kind of feedback inspires us onward!
We are continuously improving Wrapped gift options (the app) to make your experience better running a Shopify business, and to stay currently with all of the technology changes Shopify introduces.
I really did appreciate your message, and will keep that memory close for a long time!
Thank you again for the feedback and amazing 5-star review!
App is very easy to install and use, integrates beautiful and seamless to my store theme. Prompt and excellent customer support from Adam, very willing to help with any question!
Thank you for choosing Wrapped!
Always makes us so happy to see and read these reviews!
Adam was absolutely brilliant. The app didn't work 'out-of-the-box' for us mainly because our existing 3PL integration/partner was very restrictive, so we needed a few bespoke tweaks to make it work how we wanted it to. Adam was super accommodating of our needs - nothing was too much of a hassle for him. The end result was a robust gift-wrapping function that has been serving us well, without any issues, for the past 5+ months. We're very happy and couldn't recommend this app or Adam any higher. A++
Thank you for leaving this amazing review!
This was a fun Shopify store to customize with Wrapped gift options. As you mentioned we had to include a few bespoke tweaks and we think it turned out great!
So happy you are happy with the app! Thank you again for everything!!
Support is awesome. Very quick and helpful when we need their input. App also works flawlessly for our clients. Thanks guys!
The app is fantastic - easy to use and very flexible. But what stands out from the dozens of other Shopify apps I've used is the outstanding support. I reached out to them for a simple request and they went above and beyond, even digging into my theme code to help me fix an issue that was entirely unrelated to the app! Their developer was WAY more helpful than even our theme developer and the Shopify front end developers we were troubleshooting with. I can't express enough gratitude and praise for this app and the people behind it!
We were happy to assist here, and thank you for the incredible review!
The implementation process was clean and easy! Wrapped has some of the best support in the game. Adam provides quick response times and is always personable and so knowledgeable. We had a couple of tricky integrations that he took head on and provided us with all of our options to complete integration. We could always count on Adam's support if and when we ran into needing it! After months of having Wrapped Adam is still quick to respond! Great app for a gift wrapping solution made 100x better by Adam and his willingness to support his app's users.
Works better than most other gift wrapping apps. Works perfectly with my store. Great app and amazing customer service!
Thank you for the review, and for using Wrapped! :)
One of the best app for Product Gifting on the Shopify Store. App developer is smart and knowledgeable about how things work, very polite always happy to hear the requirement and solve issues in time.
I owe you a great deal of thanks - you requested some wonderful features and after adding them into Wrapped, many new customers have been very happy as well.
Thank you again, it was a pleasure working with you and the team on this setup.We are proud to have Wrapped on your Shopify store and part of your business.
Best of luck during BFCM!
Cheers!