Wrapped: Gift Wrap & Messages
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Great app! Easy to use and team are very supportive with fast responses
This app was perfect for running a holiday add-on for 3 of our stores. Super easy to set up and the customer service was superb. We will be using again!
Thank you again for adding your three stores, was a pleasure helping you during the holiday season and onward :)
Love the fact that my costumers Who buy multiple items can choose which ones to wrap And Great, quick support.
Always a pleasure to hear you are happy with support and Wrapped :)
Thank you!
I was surprised and delighted by the support Adam provided us. From. The. Start. Before we had even paid a cent for Wrapped, Adam answered questions, got into the nitty-gritty of coding and integration with our web developer. Sincerely, In my years receiving and giving customer support, this was NEXT LEVEL service. Thank you so much for backing your product with premium support.
Thank you for your review! We take great pride in our customer support, and I am so happy to hear you appreciate it :)
I am completely blown away by not just the outstanding quality of this app but by the customer service provided by Adam. After being frustrated for an entire week trying to solve the gift wrap option issue (we bought an expensive high end theme that didn't include it as a feature!), trying persist with half a dozen other gift wrap apps (none produced anything close to excusable ..and don't get me started on the lack of quality help or how those apps SLOWED DOWN OUR WEBSITE LOAD TIME BY 4secs!) ...THIS APP & ITS OWNER BLEW US AWAY!! Within 20 minutes we had a gift wrap option that was more than suitable for any high end or luxury product!
There were a couple of glitches (which were actually the fault of our theme) and a fussy request (which made the app look a completely seamless part of our store) ..Adam went above and beyond, communicating clearly and dealing with our issues/request when he really could have left it.
He's based in Canada and works with the kind of professionalism you'd expect when hiring your own IT specialist (pretty good for 'just' a Shopify app!) No doubt, if I ever need another app, I will be first checking to see if Scenario Apps has what I'm looking for! Please don't make the same mistake I made and choose other apps just because they have thousands of good reviews, this app developer is just starting out and they will eventually have 3x the reviews of other apps!! One last thing, is be aware that a lot of apps are not very compatible with Shopify 2.0 theme's (which this one is) - you will end up with a lot of glitches and a very disappointing experience if you try to use one of those outdated apps with the 2.0 themes. I would put this review in so many other places if I could... When you're trying to make a quality website without much of a budget to work with, an app like this is absolutely priceless! thank you so much Adam & scenario apps! We wish you all the best! ..and we'll be watching out for any new apps you put out!
Thank you for writing such a detailed review of Wrapped, and our support process.
For any future readers, we've rebranded from Scenario Apps to Alacart Apps :)
Great support! I needed help with the setup and Adam helped me quickly to solve any issues. Thanks a lot! I've used this app for too short time to say more on its performance and impact on sales, but it looks promising :)
Endelig en app som løser gaveinnpakning på en sømløs og strålende måte! Super kundeservice i tillegg.
Takk for hyggelig anmeldelse :)
We've built Wrapped to work seamlessly with all store themes, and unlimited customization options and possibilities with basic CSS styling.
Wrapped gift options look like they were built into the theme directly. This always provides a better customer experience - resulting in increased order revenue for your Shopify business.
Review Translated from Norwegian to English:
Finally an app that solves gift wrapping in a seamless and brilliant way! Super customer service as well.
Adam was so helpful and continually looked for ways to get this app set up to help me in every way. I am really grateful for his patience and support.
Thank you so much for taking the time to leave a positive 5-star review for Wrapped.
I absolutely loved collaborating with you on this setup, and it is always so amazing when you get to connect with friendly Shopify business owners.
Thank you again for adding Wrapped gift options to your Shopify store! I appreciate your support as well!
Fantastic app, does exactly what I needed for adding gift wrap options, support was excellent and happy to chat with me and get everything exactly how I wanted it. One of the best Shopify apps, nice one!
Thank you so much! Loved chatting with you and love the motorsport theme of your Shopify business.
The built-in integration with your cart drawer is seamless as well, the cart updates without reloading the entire page, making for a fast and easy customer experience.
Thank you for adding Wrapped gift options / gift wrap to your Shopify store, and thank you again for the wonderful review!
Super simple to use and implement. Best customer service we've experienced with a store app to date! Highly recommend.