Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its positive business impact, user-friendliness, and smooth Shopify integration. They value its product gifting and customization data capture features, which reportedly boost sales and customer satisfaction. The app's adaptability, customizability, and compatibility with various themes, including Shopify 2.0, are also praised. Exceptional customer support, particularly from a team member named Adam, is frequently highlighted. Merchants recommend the app for its impressive return on investment.

December 2, 2023

Wrapped and the Alacart Apps team are phenomenal. Wrapped has greatly contributed to the overall experience on our website, allowing our customers to add gift wrap and/or a gift message to their order. Adam, the founder of Wrapped and Alacart Apps, worked closely with us to ensure a tight integration and a native like experience with our theme. Highly recommend Wrapped for the quality of the development and professionalism of the staff.

Philadelphia Candies
United States
About 1 month using the app
November 8, 2023

The Wrapped app has been great for us as it has allowed us to capture customisation data on specific products that other apps were not able to achieve. The support from the dev team has been prompt and extremely helpful as well, thank you.

Nana Huchy
Australia
7 months using the app
December 19, 2023

Easy to use and great functionality. Customer support is really amazing too.

Cognitive Surplus
United States
3 months using the app
December 11, 2023

Adam was fantastic with helping with a couple of customizations that I needed! Very fast responses and super helpful. The app itself was easy to set up and delivers everything that I wanted to offer gift wrap. Thank you so much!

Rooted Earth Farm + Apothecary
United States
3 days using the app
November 18, 2023

Highly recommend this app. Easy to setup and it gives what I need. Adam gives the best customer service ever. He's prompt, extremely helpful and very pleasant to deal with. I tested different conditions and everything looks promising!

Simply Serasi
United States
About 1 month using the app
November 22, 2023

Adam was of great help to integrate this app to our store. It's the best gift wrapping out there and we tried a lot!

wonder & melon
Netherlands
3 months using the app
November 27, 2023

Great app. Easy to use, and Adam is extremely helpful and quick with absolutely any questions. Would definitely recommend it!

The Alkemistry
United Kingdom
14 days using the app
Edited November 1, 2023

i have communication problems with them at first , but then adam stepped in and helped me , and he made it up , i appreciate it <3 hopefully it will work on my store

Ledlightslb
Lebanon
6 months using the app
Alacart Apps replied November 1, 2023

Hey Nour,

I saw your review and I'm really sorry to hear there's been a hiccup with our communication, as I’ve been messaging back and forth with ya.

I'm still here to help get you started.

Just so you know, we've got a fantastic free plan perfect for new businesses starting out, and a variety of valuable paid plans for those a bit further along their journey.

Feel free to reply directly to any of my previous messages. Let’s make sure you’re all set up and good to go for BFCM on your amazing store!

Cheers,
Adam

November 6, 2023

Great support! I needed help with the setup and Adam helped me quickly to solve any issues. Thanks a lot! I've used this app for too short time to say more on its performance and impact on sales, but it looks promising :)

Gospodarstwo Pasieczne Leśny Dwór
Poland
About 1 month using the app
October 12, 2023

THE BEST SUPPORT and ROI of any app I have ever used (in 10 years)

Firstly this app has the best ROI of any app I've ever installed, but better still the support is LIGHTNING FAST. I've been using it for a couple of years, and I highly recommend if you want to offer gift wrapping. It's such an easy upsell!

Chase and Wonder
United Kingdom
Almost 2 years using the app
Alacart Apps replied October 13, 2023

Ah you are far too kind! Thank you for this wonderful review, we will definitely be using it for motivation as we approach the busiest time of year for all Shopify stores.

You've experienced an incredible ROI, and on top of that your customers must be absolutely thrilled when their gifts arrive just as they had hoped.

Thank you again for adding Wrapped gift wrap to your Shopify store.

Cheers!