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We're stuck in an endless loop after connecting Twitter. It says our products are synced and we're ready to set up our store front. We click the button to add products from our Shopify, then it leads us back to this page to add the app, which we have done. I can't do anything from this page now except read reviews and leave my own. I can't get any products to show on our Twitter account.
Hi LushDecor,
Thank you for reaching out! Once you’ve completed the onboarding steps on Shopify, you’ll need to head over to Twitter Shopping Manager (https://ads.twitter.com/shopping_manager) to create Product Sets and publish your Twitter storefront. Your products should be automatically synced and can be found via the “All Products” tab, and there is no need to manually add products or go back to Shopify.
Please follow this guide https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv for a full end-to-end walkthrough of the steps to activate a Twitter Shopping feature on your profile. Specifically, page 8 to 11 shows the individual step to publish a storefront.
Please reach back out to merchant-support@twitter.com if you run into any issues!
Thank you,
Twitter Shopping Support
this doesnt seem functional. only a few of my items synced with twitter. i dont see it on twitter. im not happy with this.
Hi Sons of SPPhillips, thank you for your interest! We checked your Twitter profile and saw that your data sync is connected properly, and have both Twitter Shop and Twitter Spotlight successfully enabled! Please note it’s only visible on mobile devices in the United States at this time. We also shared a screenshot of your Shop and Spotlight via an email sent by merchant-support@twitter.com for your reference. Please don’t hesitate to reach out to us if you have any questions.
Thanks for using Twitter!
unable to connect, blank page.
The Twitter app was super easy to use and setup. The only downfall is that you can only show up to 50 products.