Xena: Live Support Inbox w/ AI

Extremely good and helpful team, would recommend to anyone, best chatbot ai app out there

WOW. This app is insanely powerful if you use it right. The team behind Xena is incredibly attentive to details and works really fast. There isn't a day that I open the app where there isn't something new or a small bug that is already fixed. Any time I have an issue, no matter how little it is, the team is on-top of it immediately and has a solution within 24hours.

Excited to continue working with Geetansh and the rest of the team to improve the way our support is automated without missing out on servicing our customers in a personalized and non-static fashion.

They have so much planned to make this app even better than it is now, never a better time to get started now!

I got some help from the customer support and he was so incredibly helpful. He even worked on fixing a problem where there was a product link bug. The app is now all set up and ready to go with my store color and everything. Thanks Geetansh and thanks Xena for getting me up and running.

This AI Chat Bot is by far the best I have come across on the Shopify App store and believe me I had tried a few! This bot is very easy to use, easy to set up and I'm delighted with how personal i've been able to make it for my store. The options available are fantastic and its very easy and straightforward to set up the work flows and train the bot about my store, products, policies and business. The app is very reliable, streamlines communication for my customers and is powerful in its learning and knowledge capabilities. I am over the moon with how quick the bot is and that its very easy to manage through the dashboard. I did have a few questions which the support team answered very quickly and they gave me a wealth of knowledge on how to get the best out of my bot. This app and bot are a game changer for my store and I have no hesitation whatsover in recommending this app and bot. The whole system and team behind it are phenomenal. I look forward to having this bot for a long time to come.

Communication 10/10

Assistance 10/10

Application 10/10

This application has exactly what I was looking for my e-shop and the best part of it is that its totally free!

Love this AI chatbot app! The customer service is very professional and friendly! If you are looking for an AI sales chatbot, go for Xena, you will not be disappointed. 喜歡這個 AI Chatbot App！客戶服務非常專業和友好！如果您正在尋找人工智能銷售聊天機器人，請選擇 Xena，您不會失望的。

I've been using Xena - AI Chatbot & Live Chat for a while now, and it has truly transformed the way I interact with my customers. This innovative tool offers a seamless and efficient way to engage with website visitors and provide them with instant assistance.

Xena's AI chatbot capabilities are nothing short of remarkable. It's quick to understand user queries and provides accurate responses, making it feel like you're chatting with a real human. This not only enhances customer satisfaction but also saves valuable time for both customers and support teams.

What sets Xena apart is its live chat feature. The transition from the chatbot to a live agent is smooth, ensuring that complex queries or issues are handled by a human expert when needed. This dynamic combination of AI and human support ensures top-notch customer service.

Best Chatbot app so far! when I downloaded the app I never expected it to be so easy to setup. The support team was really fast in responding and finding a solution to the problems I faced, they instantly fixed all the bugs in just 2-3 mins also they were very friendly, They even initiated a google meet for helping me setup this app! a must download for more conversions in your shopify store! Really happy with the service :) all the best XENA!

Great customer support, and their team was very helpful in integrating it in our shopify store, everyone should try it out it would definetely boost your sales. I would recommend everyone to try this out in their ecommerce website.