Xenforum , 리뷰 20개

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2020년 7월 14일

Great for my membership site! To put it over the top you could add a quick tutorial for all the functions.

Purpose Preparation Membership Program
미국
앱 사용 기간 8개월
2021년 5월 20일에 편집됨

This app was very easy to install which is awesome. I didn't think it would be that easy to add a forum to my website www.ionwearable.com. To login, customers are redirected away from the forum which could be improved (e.g. login without redirects). However, Xenforum got me off the ground in hours. If there were tips and tricks to improve engagement (e.g. get my customers posting to the forum) that would be helpful!

ION Wearable
미국
앱 사용 기간 대략 2년
2020년 2월 28일에 편집됨

Thank you for the fix, I am still using it, so I update my review. I'd like to say the app would get better and better if developer keep updating and testing it and listen to the users' experience.

ARACKY
중국
앱 사용 기간 대략 1년
답글 app1pro개 2020년 2월 24일

Thank you for still using my app. I've just released a new feature "private message user-to-user", please feedback to me if you've got any trouble with this forum app.

2020년 3월 18일

This forum app is really great. I use it for customer support, faq, share information and create a community of customers and followers. The forum is fast and easy to use. Support is fast if you need some customizat6ion like i did The only thing that prevents me from giving a 5 star review is the way to assign user roles and restrictions. It is a bit complicated. I really recommend this app if you want to grow your shop.

World of Amulets
스페인
앱 사용 기간 8개월
2023년 4월 25일

Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.

Plant Essentials
오스트레일리아
앱 사용 기간 15일
2021년 2월 4일

Former product manager of web development here. This app is good. There is a bit of a learning curve to understand the entire setup. Overall, I'm satisfied. The support team so far is really good and responsive.
We were answering individual email questions from customers which took up a bunch of our time. Now our customers ask us questions publicly, we answer the questions publicly, and future customers can easily find answers to their questions without having to contact us directly. If you get a lot of direct email inquiries from customers, I highly recommend this app. The best forum on the Shopify App store.

3Dio
미국
앱 사용 기간 13일
2021년 9월 29일

easy set up , need more profressional functions . like share button to facebook and other social media

Dasaita
중국
앱 사용 기간 13일
2023년 3월 5일

I've been trying to reach out the support team, haven't heard back from them in days.
Can't make the email notifications to work, been trying with different SMTP settings and nothing, looks like the app is using old gmail security methods.

Australian Specialist Cheesemakers' Association
오스트레일리아
앱 사용 기간 5개월
2022년 8월 6일에 편집됨

I installed the app, loved the look, loved the functionality, it was very user friendly, and all went together well. The overall look is pleasing. Not sure what sort of controls their will be for Spam control, but will report back on that.

Angus Rowboats
캐나다
앱 사용 기간 3일
답글 app1pro개 2022년 8월 6일

Thank you for your 5-star review. You can always contact us via the support page inside the forum admin or right on this page: https://prnt.sc/m3welEr1citL.

2020년 5월 6일에 편집됨

Update: The app has some performance issues: load time, some basic features had issues and they also stopped replying to our requests which made it impossible for us to use it. We tested this app for more than one week.

Original review: We just started using the app and like it so far. The support team has been great at answering our questions. We'll update our review once we finish our community feature.

Guitar Kit World
캐나다
앱 사용 기간 21일
답글 app1pro개 2020년 5월 16일

This customer has been using the app for about 3 weeks (from April 19). While the free trial period is only 7 days. They asked to extend the free trial and require more customization while not upgrading to the paid plan. We need to devote our best resources to assist our paid customers, because they deserve it. Free Trial customers (7 days) are also well supported. After the free trial period, you can find help from our community forum, it's free and friendly.