Xenforum

Name: Xenforum
Brand: app1pro
Rating: 4.0 (20 reviews)

À partir de $19 /mois. Essai gratuit disponible.

Note (4,0)

Avis

Développeur

app1pro

Voir la boutique de démonstration

À propos de cette application

Lancement

5 novembre 2019

Langues

anglais

Cette application n’est pas traduite en français

Catégories

Formulaire de contact , Générateur de pages

Create a forum for people interested in your brand. Stay connected with existing customers.

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.

Create professional forums with just one click.
Allow customers to easily share problems related to your products and services.
Send automatic notifications to users about forum activities

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Tarification

Standard plan

$19 / mois

ou $205/an et économisez 10 %

Professional forum
Unlimited topics and posts
5,000 users
10 GB files storage
CDN
Email Service

Essai gratuit de 7 jours

Enterprise plan

$49 / mois

ou $499/an et économisez 15 %

Professional forum
Unlimited topics and posts
Unlimited Users
Unlimited files storage
CDN
Email Service
High Traffic Forum
24/7 Support

Essai gratuit de 7 jours

Standard plan

$19 / mois

ou $205/an et économisez 10 %

Professional forum
Unlimited topics and posts
5,000 users
10 GB files storage
CDN
Email Service

Essai gratuit de 7 jours

Enterprise plan

$49 / mois

ou $499/an et économisez 15 %

Professional forum
Unlimited topics and posts
Unlimited Users
Unlimited files storage
CDN
Email Service
High Traffic Forum
24/7 Support

Essai gratuit de 7 jours

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Afficher la traduction

Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.

20 avis

Note globale

Nombre d’avis par note

65 % des avis sont des avis à 5 étoiles
13
15 % des avis sont des avis à 4 étoiles
3
0 % des avis sont des avis à 3 étoiles
15 % des avis sont des avis à 2 étoiles
3
5 % des avis sont des avis à 1 étoiles
1

Modifié le 12 avril 2024

I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved.

I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service.

This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves.
Once I address these few issues, I will revise this review to 5 stars.

===
I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!

Geekworm

Chine

Environ 4 ans d’utilisation de l’application

9 août 2023

This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped.
The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed

Club de Leones Nómadas

Espagne

9 mois d’utilisation de l’application

app1pro a répondu 10 août 2023

Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN

19 mai 2023

Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.

Parvai

Inde

27 jours d’utilisation de l’application

31 mai 2023

We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!

Prickly Thistle

Royaume-Uni

3 jours d’utilisation de l’application