为对您的品牌感兴趣的人创建一个论坛。与现有客户保持联系。
当客户喜欢您的产品时,他们也倾向于分享这种兴趣,并与志同道合的人搜索和交流。拥有一个论坛可以帮助您的商店变得更专业,更有深度。它帮助您围绕您的品牌建立一个社区,捕捉客户需求,处理客户的问题,并推动长期销售。Xenforum让您可以轻松地在您的Shopify商店中添加一个论坛。
- 只需一键即可创建专业论坛。
- 允许客户轻松分享与您的产品和服务相关的问题。
- 向用户发送关于论坛活动的自动通知
包含自动翻译的文本
定价
7 天免费试用标准计划
$19/月
或 $205/年(可节省 10%)
- 专业论坛
- 无限的主题和帖子
- 5,000用户
- 10 GB文件存储
- CDN
- 电子邮件服务
企业计划
$49/月
或 $499/年(可节省 15%)
- 专业论坛
- 无限的主题和帖子
- 无限用户
- 无限文件存储
- CDN
- 电子邮件服务
- 高流量论坛
- 24/7支持
标准计划
$19/月
或 $205/年(可节省 10%)
- 专业论坛
- 无限的主题和帖子
- 5,000用户
- 10 GB文件存储
- CDN
- 电子邮件服务
企业计划
$49/月
或 $499/年(可节省 15%)
- 专业论坛
- 无限的主题和帖子
- 无限用户
- 无限文件存储
- CDN
- 电子邮件服务
- 高流量论坛
- 24/7支持
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
20 条评论
I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved.
I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service.
This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves.
Once I address these few issues, I will revise this review to 5 stars.
===
I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!
Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.
Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.
We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!
This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped.
The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed
Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN