Create a forum for people interested in your brand. Stay connected with existing customers.
When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.
- Create professional forums with just one click.
- Allow customers to easily share problems related to your products and services.
- Send automatic notifications to users about forum activities
定價
7 天免費試用Standard plan
月費 $19
或每年 $205，可省 10% 的費用
- Professional forum
- Unlimited topics and posts
- 5,000 users
- 10 GB files storage
- CDN
- Email Service
Enterprise plan
月費 $49
或每年 $499，可省 15% 的費用
- Professional forum
- Unlimited topics and posts
- Unlimited Users
- Unlimited files storage
- CDN
- Email Service
- High Traffic Forum
- 24/7 Support
Standard plan
月費 $19
或每年 $205，可省 10% 的費用
- Professional forum
- Unlimited topics and posts
- 5,000 users
- 10 GB files storage
- CDN
- Email Service
Enterprise plan
月費 $49
或每年 $499，可省 15% 的費用
- Professional forum
- Unlimited topics and posts
- Unlimited Users
- Unlimited files storage
- CDN
- Email Service
- High Traffic Forum
- 24/7 Support
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。
20 則評價
I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved.
I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service.
This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves.
Once I address these few issues, I will revise this review to 5 stars.
===
I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!
Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.
Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.
We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!
This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped.
The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed
Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN
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