Xenforum

Xenforum

From $19/month. 7-day free trial.
Rating (4.0)
Reviews
Developer

About this app

Launched

November 5, 2019

Languages

English

Create a forum for people interested in your brand. Stay connected with existing customers.

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store.

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store. more
  • Create professional forums with just one click.
  • Allow customers to easily share problems related to your products and services.
  • Send automatic notifications to users about forum activities

Pricing

7-day free trial

Standard plan

$19/month

or $205/year and save 10%

  • Professional forum
  • Unlimited topics and posts
  • 5,000 users
  • 10 GB files storage
  • CDN
  • Email Service

Enterprise plan

$49/month

or $499/year and save 15%

  • Professional forum
  • Unlimited topics and posts
  • Unlimited Users
  • Unlimited files storage
  • CDN
  • Email Service
  • High Traffic Forum
  • 24/7 Support

Standard plan

$19/month

or $205/year and save 10%

  • Professional forum
  • Unlimited topics and posts
  • 5,000 users
  • 10 GB files storage
  • CDN
  • Email Service

Enterprise plan

$49/month

or $499/year and save 15%

  • Professional forum
  • Unlimited topics and posts
  • Unlimited Users
  • Unlimited files storage
  • CDN
  • Email Service
  • High Traffic Forum
  • 24/7 Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

20 reviews

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited April 12, 2024

I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved.

I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service.

This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves.
Once I address these few issues, I will revise this review to 5 stars.

===
I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!

Geekworm
China
About 4 years using the app
April 25, 2023

Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.

Plant Essentials
Australia
15 days using the app
May 19, 2023

Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.

Parvai
India
27 days using the app
May 31, 2023

We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!

Prickly Thistle
United Kingdom
3 days using the app
August 9, 2023

This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped.
The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed

Club de Leones Nómadas
Spain
About 7 hours using the app
app1pro replied August 10, 2023

Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN

About this app

Launched

November 5, 2019

Languages

English

Built by app1pro

About app1pro

3.9 average rating

7 years building apps for the Shopify App Store

Tam Trinh, Hanoi, 10000, VN

Support

Send a message

admin@app1pro.com

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