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Great support from Julius and Hani over many zoom calls. We had set the account mapping incorrectly and once Julius fixed that and offered training on how to reconcile correctly so going forward reconciling is easy.
Thanks for all the help it's very appreciated :)
Ria from Amaka was very helpful in re-establishing a sync between Xero & Shopify for me. She spent the full hour as I'm a bit of a novice with these integrations but her instructions were clear and helpful and she even investigated ways we could make the integration work even better for our business. Initially I was worried about having to have a couple of sessions with these shopify changes, but they have been worth it.
Just want to say a huge thank you to Yasi for the persistence and perseverance with me this last couple of weeks. Her responsiveness, clear communication and assistance in resolving a minor sync issue with a payout missing in Xero was greatly appreciated. Great service and a delight to work with. Overall this is a great app and I'm stoked all is back up to date and working well. Thanks Yasi!
Amaka has made syncing our Shopify store with Xero easy. We had a few questions around our Afterpay workflow during setup, and Ria Cases was super helpful in guiding us through everything and ensuring it was configured correctly. The support was excellent, and the whole setup process was smooth and straightforward.
Does exactly what it should. Shopify sales flow into Xero when the payout is settled, so bank reconciliation actually works. Handles GST, refunds and fees cleanly. If you're doing e-commerce bookkeeping in Australia, this is the connector to use.
I found the integration pretty easy to setup. After signing in to Xero and Shopify all I had to do was map my GST tax rate in Shopify to the corresponding tax rate in Xero and then map the bank account that Shopify was linked to.
I was hoping I could go back and sync data to start on 1 Jan but looks like I need to organise a support call for that.
Ria was brilliant to help us threw the issues we where having with our xero-shopify ..
Ria from Amaka was extremely helpful in re-establishing the sync between Xero and Shopify. As I’m still fairly new to these integrations, she patiently spent the time guiding me through the process with clear and helpful instructions.
Ria was effective and solved my issues quickly regarding getting my apps connected, will be testing further going forward
Was connected to Ria for my issues to connect Shopify + Xero & reconciliate transactions. She was very helpful and knowledgeable on Amaka & Xero. Problem solved. Great assistance.