Overall rating
4.4
Counts per rating level
  • 71% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 21% of ratings are 1 stars
May 18, 2023

This app is the lifeblood of our business' bookkeeping, and it is the only method that can successfully link multiple stores to our one Xero account. Far superior to the shopify/xero integrator, and the technical support we have received over the years is responsive and top notch. Don't hesitate to install and use this, it pays for itself in time saved. The amount of options presented to you in the setup seems vast, but you will learn as time goes on that they are all necessary.

Stay Home Club
Canada
Over 7 years using the app
August 9, 2023

Terrific app with top-of-the-line customer service. I reach out multiple times a week and receive prompt replies with solutions to my issues, which are not issues with the app, rather issues with our way of accounting and having to adjust. Highly recommend!

Americo Vinyl & Fabric
United States
6 months using the app
May 31, 2023

Xero Integrator by CarryTheOne works every time, all the time. It has been an essential part of our business since 2016.
The few times we have had a problem our end have received immediate attention on a personal level.
Altogether an excellent product and service.

Vandgard FR
France
Over 1 year using the app
February 17, 2015

We've been using CarryTheOne for integration between Shopify and Xero for over a year now, and couldn't be happier with the product and the customer support.

Initially we tested multiple integrations to see what would provide the best integration for our needs, and we narrowed our selection down to two options. Both were good, but each one missed a key feature that the other supported. I contacted CarryTheOne to ask why they didn't support the missing feature and within a couple of days they had updated their integration to include it.

Throughout the time we've been using the product there have been new features added (e.g. Shopify POS support and auto-posting Xero transactions for payment processing fees) which go beyond the basic eCommerce order integration.

I've contacted CarryTheOne support a couple of times about unusual scenarios generated by our order data, and their response has always been fast and very helpful. Most of the time this product works so consistently that we don't have to give it much thought.

Nine Streets New York
United States
Almost 7 years using the app
August 18, 2020

This is a great app. We have been using it now for over 4 years and it has run perfectly. Support has always been very helpful.

Arlo & Co
Australia
About 5 years using the app
Edited August 9, 2016

Brilliant app with exceptional customer service. On numerous occasions Lech has answered questions for me and has also taken on board improvements that would help my business and implemented them. The app is straight forward to set up. Its interface isn't as elegant as some apps but its powerful and provides detailed customisation for every aspect of my sales. It even works alongside my xero tracked inventory using the SKU numbers I have created in both systems. I can highly recommend this app. I did try others and then tried this one and have not looked back.

Hooplakids
New Zealand
Almost 5 years using the app
August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
Over 3 years using the app
August 10, 2017

Awesome app, does exactly what it says. Easy to install. Saves a lot of work.

Stylusshop
Australia
Over 3 years using the app
November 22, 2019

We have 6 stores in multiple currencies and the app happily transferred sales and payments over with the correct tax treatment.

It has been working well since 2017.

The big difference between this app and others is the incredible detail and control you have over every facet of the import.

Pai Skincare
United Kingdom
About 3 years using the app
Edited March 26, 2021

We've been using CarryTheOne Now since 2014 for a number of integrations with various websites, and I have to say that the service and support of the staff has always been very good. The integration itself is seamless and once configured saves so much time, money and man hours. On the very few occasions we've had any issues they've been dealt with efficiently via a few emails. We've had a number of customisations to our feeds so that they work the way we need them to and these have been cost effective to implement and released with no impact to the day to day processing of the feeds. I would definitely recommend this app to anyone who is looking to integrate their store with Xero.

Shift Car Care
United Kingdom
Over 2 years using the app