The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
NASH + BANKS
The app is very user friendly, however when I opted for the 'holding account' which wasn't working for our type of business and transactions, the staff at Xero Bridge are hands down the nicest most helpful and knowledgable support you could ask for. Fixed and reset all our issues so we could start from scratch again with all orders re-synced.
Timely responses to all emails with complete results every time.
Thank you so much!
Sam & Niccii.
Exactly what I was looking for. Saves me hours of work. Some kinks needed to be worked out in the beginning, but customer support was very helpful.
Since changing to this integration all the orders are now actually in Xero. I checked one order and it only took 8 mins for an order with over 20 items to sync across to Xero. Support team has been excellent and my queries have been answered very quickly and more importantly accurately. Very impressed with this integration - the time and frustration it has saved has been of enormous help.
We needed to sync with Xero accounting and as we publish children's books, some of the purchases are zero rated VAT. This app really helped us to do this and Kumar was very helpful guiding us through the setup.
Saved us hours of admin. Many thanks to the Xero Bridge team for an excellent job.
UPDATE: More help needed with our complex VAT and getting data from PayPal. The team at Xero Bridge were great as always and can't fault them. Would recommend in an instant.
Absolutely outstanding app that does what it says, with great support, at a very reasonable price. The app is saving us a lot of time in both order entry to Xero, inventory management, and bank reconciliation.
Kumar has gone above and beyond in support.
Xero Bridge has helped solve the necessary but mundane tasks of back end management through excellent automation. It allows us to now concentrate on front end tasks that benefit our customers (better product descriptions / images / videos / promotions etc)
Well done Xero Bridge team.
Chillis & More NZ
We had some initial problems with the setup but the bridge team worked really hard to make this work and now we have a very efficient link that deals with multiple payments on orders. Highly recommend this app for people with orders that are paid over time.
One quick adjustment the developer made on Bridge to make sure discounts were in place and all is well. Very quick technical support and so far the app is doing exactly what it is supposed to do.
GutzBusta® Slow Feed Hay Nets
7 months into the integration and I needed some more adjustments made to this App and how it delivered invoices into Xero, yet again Kumar was quick to respond and although not able to do exactly what I offered, he gave me another solution which was better than I asked for in the first place. 5/5 for me!!
A few months into having this App, I am still REALLY happy. Support is quick and efficient.
Very happy with the App. Have needed to contact support a couple of times to 'tweak' things specific to my business but I now have it feeding directly to Xero enabling customers to be matched with exisiting customers or creating new customers. The invoices are now being created and I don't need to do any adjustments so I can now just reconcile. This is going to save me HEAPS of time. Thank you Xero Bridge and Kumar :-)
Motomuck New Zealand
Saves so much time once setup, and Kumar is fantastic with his support. We are loading it onto our other store as well.
This app actually did what I wanted it to do. I have been looking for some time and no other apps come close! Kumar was very helpful and customised all the settings for me and responded promptly when I had a request. Would definitely recommend.