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Best customer service i have experienced thus far. Needed some work completed not only did they respond fast they got it done correctly. Thank you app is a life/time saver for sure.
This app is an absolute life saver! The app saves us so much time by importing all our Shopify sales straight into Xero making reconciliation a breeze. The customer service is outstanding too! I've had two queries and each time they resolved everything for me immediately - one of them was even on a Saturday! Very reassuring to know they are so responsive. Highly recommend it!
Getting started with this app was straight forward and easy to use. However, I am relatively new to Xero so was not confident in everything I was doing. The Team at Parex Bridge and particularly Kumar were fantastic. They provided excellent service, correcting any issues and working very collaboratively to make the app work for my particular set up. This even included new feature development! Highly recommended. Thanks very much Kumar and team!
We chose this app after reviewing several similar apps with similar prices and feature sets. What really sets Parex apart is the quality of the customer service. Responses are very fast, thorough, ACTUALLY helpful and a good length; no one-word answers here, these guys rock.
Edit: a year down the track and we are just as happy. We wanted to be able to auto-send Xero invoices only to select customers (i.e. Wholesale, on Net30 terms), and not to others (i.e. retail customers). Parex helped identify the characteristics of the former and set up filters to do exactly what we asked meaning we could dump Zapier.
A++++
Very Accomodating for my queries. They will do their best to set the things right!
The app is great which links all our sales to Xero! The best thing is having Kumar helping us all the way along!! GREATEST customer support ever we have! Kumar has been so helpful and patient to cater our needs. We really appreciate his help, thank you!
This app and this team go above and beyond. We were initially using another Xero transfer app that did not work very well. XeroBridge's team goes above and beyond when it comes to customer service. Their response time is extremely fast, and they are very flexible in approaching problem solving. I could not be happier with this app!
Been using it for a few years and it has been trouble-free and works great for us. We've only had to contact support twice and they were helpful and responsive both times.
This app works well. The customer service and assistance provided is some of the best we have received across all apps we use.
Easy set up/helpful service centre