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I’m just starting with Xero and have found the Parex Bridge app to be extremely helpful and intuitive. The Parex team responds quickly to inquiries with detailed, well-explained answers. Mahek has provided exceptional personal support over several weeks, going above and beyond to correct past errors made by a previous bookkeeper. More importantly, they have made ongoing bookkeeping and reconciliation smooth and efficient. Their customer service is top-notch—always responsive and willing to assist with any questions. I highly recommend Parex Bridge to anyone looking for a seamless Shopify-Xero integration!
We’ve been using Xero Bridge by Parex for several years now, and it has been an essential tool in managing our Shopify accounting, especially with multi-currency orders. When we first transitioned from a competing app, Parex was the only provider offering accurate multi-currency syncing, and it’s made a huge difference in how we track and understand our currency conversion losses.
The app has allowed us to get a much clearer, more accurate view of our financials, and it’s saved us hundreds of hours of manual reconciliation over time. What really stands out, though, is the level of customer support we’ve received. The team at Parex has been incredibly helpful and responsive, often making complex issues feel like they were solved by pure magic. Their assistance consistently exceeded our expectations, even when dealing with complex tasks that would normally be highly time-consuming.
We’re truly grateful for both the reliability of the app and the excellent service we’ve experienced. Highly recommended for any store looking to streamline their Shopify-to-Xero integration, especially if you’re dealing with multiple currencies.
If you're looking for a reliable and efficient way to sync Shopify with Xero, Parex Bridge is the answer. Highly Recommend. I have used this App for a few years and it's still great.
Customer services is highly responsive with clear and actionable answers. Recently, I discovered (thanks to ChatGPT) that Parex Bridge can automate journal entries for COGS on every purchase. This means every sale automatically generates a matching journal entry that moves the item's cost from assets to COGS. It's such a huge time-saver and keeps my books perfectly in sync. This is def one of my Fav Apps.
My one and only suggestion for improvement is to make Chat available for quicker answers for the customer.
This app, the team - cannot recommend more! Reconciling is easy and seamless. Any time I have a query the team are so quick to respond and assist. Could not live without it! Worth every penny.
I would probably give it 0 stars if I could. We seemed to get off to a good start but the amount of double ups in invoices and journal entries was insane. The lack of ability to update settings without contacting support was also terrible.
This has been an absolute game changer. I'm annoyed at myself for not implementing it as soon as I started my business. If you need to track inventory and run Xero & Shopify, you NEED this app.
Such a competitive price and incredible service.
I find the app frustrating and buggy. I also have to have two versions, one for shopify sync to xero and another for ebay to xero. Both work differently, both say they do both, but don't. Support is pretty average and I couldn't get actual help when I asked. Anyway, not impressed with spending a monthly fee for something that only just works.
Dear Customer,
We sincerely apologise for the experience that you faced. This is not the ideal experience our customers would receive.
We would certainly get things corrected for you in the next few days itself. Our team will work with you for both the Shopify as well as eBay connections. Please allow us to revisit your support query and a senior member of our team will get back to you.
Again apologies for the inconvenience caused.
Thanks,
Parex Team
Excellent support! Mahek was incredibly helpful, responsive, and knowledgeable. Truly appreciate the smooth assistance!
We were forced to change our syncing apps from Shopify to Xero and have had a lot of trouble. Then I discovered Xero Bridge by Parex! The back up service has been efficient and effective and the app has performed without error. In the end if I had have discovered them first it would have saved us hours of work. Thank you for being responsive and easily providing us with what is needed.
This app has simplified our integration with Xero, and even syncs for orders taken via our Paypal currency accounts direct into Xero. The support is also quick and efficient. Very satisfied. Thank you.