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Great service, especially the bespoke integration changes they have made for us on PayPal. The support team has always been very responsive and worked hard to meet our requirements with integration. The app itself works very well and we have had no issues given our transaction volumes are over 2000 per month.
Amazing customer service who helped me onboard from another app. They went above and beyond to help me. The app seems also very good so far. I can recommend it and I have tested 2 different apps before!
This was actually set up by my colleague who has a lot of knowledge regarding system integration so can't speak as to how easy/hard it was to put in place, however, since it has been set up it has been running perfectly well. I recently had to contact their software support team, as i thought i had changed a setting which would cause problems, and was pleasantly surprised that i was contacted within a couple of hours. Kumar emailed me and took me through the situation step by step which was very helpful. Would recommend.
Parex Bridge support staff have been nothing but prompt and concise with their support - even going above and beyond. I dealt with Mahek and am super happy with the support I received. Thank you!
Great app that really saves time. I have had a few sync issues with Shopify, and the reason for the sync failure hasn't been immediately obvious but Mahek in support was really quick in advising the issue and helping me resolve it. Thank you
It syncs brilliantly with Xero. Any problems I've had have been sorted really quickly. I'm very impressed with it!
Great app, does the job well. Had a few little things that we needed support on (e.g. to customise a few little things like Company Name on an invoice in Xero rather than Customer Name) but support was very quick and helpful.
Really impressed with the support. Very quick and very helpful. Each issue we have had has been dealt with quickly and intelligently, with workarounds developed by Xero Bridge to meet our needs.
The app sends the data to Xero just how we need it to. Our only limitations are with the data supplied by Shopify.
Hi
I have installed Parex Bridge as an alternative to Onesaas for a client and it has been a clean switch with no hitches.
I then recommended them for a second client who didn't have a bridge from Shopify, but as their's is a more complex set up (with multiple payment methods, dropship, multiple currencies and conversion discrepancies) there have been a few more fixes to make which have always been tackled quickly and with helpful, informative responses which have ensured an efficient service.
Many thanks!! Update Nov 22
Given some complex set ups by the client, the service team at Parex have helped me through every step. They are super quick to find any issue and support me to make changes to suit the needs of our client. Excellent service
We've been using this app for two years now, and it does exactly what we need without fancy bells and whistles, which is to sync our Shopify invoices to Xero so that we can track our sales tax, merchant fees and income streams. We've needed a few custom tweaks along the way, and the communication with the Xero Bridge team has always been fast and excellent. We now have this app installed across three Shopify sites. Highly recommend!