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7 months into the integration and I needed some more adjustments made to this App and how it delivered invoices into Xero, yet again Kumar was quick to respond and although not able to do exactly what I offered, he gave me another solution which was better than I asked for in the first place. 5/5 for me!!
A few months into having this App, I am still REALLY happy. Support is quick and efficient.
Previous Review:
Very happy with the App. Have needed to contact support a couple of times to 'tweak' things specific to my business but I now have it feeding directly to Xero enabling customers to be matched with exisiting customers or creating new customers. The invoices are now being created and I don't need to do any adjustments so I can now just reconcile. This is going to save me HEAPS of time. Thank you Xero Bridge and Kumar :-)
We had some initial problems with the setup but the bridge team worked really hard to make this work and now we have a very efficient link that deals with multiple payments on orders. Highly recommend this app for people with orders that are paid over time.
I made the switch from Bold Xero and I can't be any happier with this app. Does the job as it is supposed to, and the customer service are amazing...fast and knowledgeable. With Bold, many invoices were not exported and I had to spend hours each month doing manual entry. With Xero bridge, every invoice is exported in a clean way...saves me lots of hours.
great reliable app, support is fantastic they are receptive to additional tweaks to the app.
The support team for this app is very responsive and have been great in helping us solve complex problems. Highly reccommend.
Very good app to import Invoices from Shopify to Xero as well as the stock .
still some issues but we are new to this system and the team is very helpful so we will stay with them , its a life saver ! thank you !
AMAZING!! Parex app is soo helpful in syncing all our Shopify/Amazon/eBay orders into Xero. The customer service is EXEMPLARY. Without a doubt the best tech support I've ever dealt with. The team is always super responsive and never fail to provide the right answer. Thanks Parex!
Extremely happy with this app and the support provided. We don't have tho think about it, it just runs in the background and syncs all our orders to Xero.
Sync order to Xero accurately and support is helpful. Fair pricing. Resolve our issue with some order sync promptly.
Found an issue where the order amount was not synced to Xero correctly after removing some items from the order.
Rushabh reached out to me and worked out a solution with their tech team to solve the issue. Good job!
Thank you for your patience.
We sincerely apologise for the issue that you are facing.
I am the partnerships manager and will take up this issue.
We have already contacted Shopify for this to see the reason for the failure to receive the updates.
Please give us 2-3 days to that we can check this. We will reply to you in the email as well.