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Customer service is fantastic, have had a couple of minor issues with the app and I've always received a prompt response and a quick fix.
We installed this app after evaluating 3 or 4 apps because it seemed to have the most user friendly features. Initially, we had some issues with syncing and some functionality concerns, but a lead person from the Parex Bridge team got right onto it, and after a few zoom calls, our issues were solved and tweaked as to exactly how we wanted them to be. We are really happy with the outcome as being able to autosync now frees up some our key resources who can focus on other needs within our business. Thank you Kumar!
Mostly straight forward but had a few issues with setup but their help desk team were able to take us through via their online chat (convenient) and helped us with a solution. Thank you
The app does everything it says it will do and the tech support is very quick and very thorough. I went through 4 different apps to try and solve Shopify to Xero integration - none of them had the features and ease of this app. The design is very clunky, but everything works great. Highly recommend for Australian businesses especially re. tax codes and updated orders. It's quite surprising that the other more expensive looking apps don't solve basic Shopify to Xero tax rates and updated orders. Great work Parex.
Great service when I have had problems and works so much better than the official Xero ap at a cheaper price. Highly recommend trying it.
Excellent Support, shout out to Chirag! I had a request which they accommodated almost immediately. The app is working exactly as I'd hoped.
Though i was familiar with Xero, I was new to shopify and needed a solution to bring over the order details without having to manually check the vat rate on each one.
I Had a few problems configuring it correctly in the beginning, but that's mainly down to my own lack of experience in this area rather than the app itself, and once you understand what its doing, they have made it really simple to work with.
The support service was quick to respond, eager to help, and pleasure to deal with.
Thank you.
Absolutely outstanding app that does what it says, with great support, at a very reasonable price. The app is saving us a lot of time in both order entry to Xero, inventory management, and bank reconciliation.
Kumar has gone above and beyond in support.
Xero Bridge has helped solve the necessary but mundane tasks of back end management through excellent automation. It allows us to now concentrate on front end tasks that benefit our customers (better product descriptions / images / videos / promotions etc)
Well done Xero Bridge team.
Fantastic App! Does exactly what we need it to do and the customer service was amazing when needed. Highly recommend :)
Super happy to have found this app - does what Xero Bold does but for half the price, with great support too. Also good to support a business that sees a problem and then goes on to solve it. Great work team!