Xero Bridge by Parex , 236 則評價

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月31日

We have used the app for a few months now, to import retail orders from Shopify into Xero and it works really well. We recently added a wholesale app to our Shopify store which required us to tag these orders and treat them differently in Xero (for example we wanted an tax invoice emailed to the customer). The support received from Abhi and the team was superb, they were able to create some customisations on their back end to facilitate everything we needed. Abhi always responded quickly and professionally too. I would definitely recommend the app, and the Parex team.

Roamer
英國
使用應用程式 大約1年
2024年2月27日

I am new to Xero software so wanted to have an integration of my orders from Shopify which this app was able to provide.
I am most impressed with the speed of customer service and the patience to manually re-sync orders and fees when needed.
Thank you to the team (Mahek). It would be great if you could provide a simpler integrated solution for Afterpay.

Patara-Life
澳洲
使用應用程式 8個月
2024年4月11日

We have been using Parex for our shopify store for over 12 months and make our Xero book keeping a lot easier. App always runs smoothly. Support team and dev teams are easy to deal with and responsive with features requested. Highly recommend this app!

Neology Technology
澳洲
使用應用程式 6個月
2024年4月9日

Fab team, always helpful and happy to assist! Highly recommend, the features save us hours of work!!!

Life Of Riley Bakery Ltd
英國
使用應用程式 大約1年
2024年1月23日

Love this app and the support they give. I didn't think to ask for help when I messed something up on the Xero side of things, but when I eventually asked they had it all sorted out very quickly.

Cashmere Circle
英國
使用應用程式 1年多
2024年3月27日

Not good. We had at least found 3 orders that were not synced to our Xero after we removed some items from the original orders, and that led to incorrect amounts on the invoices.

It took nearly 1 week for them to investigate the issue, and they did not reply until I chased them by email.

Sadly, the answer was that they did not receive the update notification from the Shopify side and asked me to report the issue if I encountered it again. Come on guys! I found this issue three times and reported it twice and no fix. What's the point of reporting it again?

If there are any other options, I would definitely uninstall this App. It's really embarrassing and unprofessional when your clients complain that your invoices are not correct.

Easy Gadgets Wholesale
紐西蘭
使用應用程式 2個月
Parex Technologies Pvt Ltd 已回覆 2024年3月28日

Thank you for your patience.
We sincerely apologise for the issue that you are facing.
I am the partnerships manager and will take up this issue.
We have already contacted Shopify for this to see the reason for the failure to receive the updates.
Please give us 2-3 days to that we can check this. We will reply to you in the email as well.

2024年2月29日

The app does exactly what it says and in reality, more. With the number of individual transaction we have, saved me at least an hour a day if not more. The support during set up from Abhi has been fantastic, very quick to respond and clear instructions when we needed to make changes, they have even, in a matter of days, developed the app to cover an area it did not and I just said it would be helpful. Did not expect them to make it happen and certainly not in 2 days. Highly Recommended

The Hockey Centre
英國
使用應用程式 9天
2024年3月20日

The support staff is even better than the app. They guide you all the way and resolve any issues you are facing. I had some trouble connecting both our stores to Xero, but Chirag, from customer support, made it all smooth.

Highly recommended.

Wetherby Logs
英國
使用應用程式 5天
2024年3月17日

Has made life so easy and the support is incredible. So prompt and helpful. Easy set up. Couldn't be happier : )

My Diffability Australia
澳洲
使用應用程式 大約2個月
2024年3月11日

Always great support, and this time from Abhi! Easy to use and quick to set up.

The Rosehip Co. UK Limited
英國
使用應用程式 26天