Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient handling of sales, complex tax codes, and high transaction volumes. It's praised for its ability to import orders, manage multiple stores, and quickly sync old data. The app is adaptable, handling different tax rates, currencies, and PayPal accounts. Despite a basic interface, its functionality and automation features are valued. The support team is commended for their quick and effective responses. The app is also noted for managing B2B invoicing, inventory sync, and complex accounting scenarios.

Edited November 27, 2020

If you need to sync transactions between Shopify and Xero and more, if you are tired of complicated settings, if you want the ultimate support and a good fair price, Xero Bridge should be your choice... Sincerely,
Michel

Annie Diva Distribution
Canada
Almost 3 years using the app
July 18, 2019

Finally, a Xero to Shopify app that brings over all transactions correctly. Tried other options for a couple of years, the result being a few more gray hairs. Bonus: support is quick and helpful!

Grateful Body
United States
Almost 3 years using the app
February 18, 2021

We're having tremendous problems with another Xero integration, Parex Bridge has solved all these problems and support has been wonderful to deal with. So glad we switched

Wooly Doodle
Canada
Almost 3 years using the app
Edited August 26, 2020

This app does almost everything I need it to. As Panel Tools is a B2B, the accounts we have are company names as opposed to the traditional customer names. This, I could not adjust on my own. I asked the question to the support team, if they were able to transfer the company name as the primary name over to Xero, and they were able. Great customer service (speed of reply and effective solution) and everything is perfect.

paneltoolsonline
Australia
Almost 3 years using the app
July 26, 2022

I have been having issues between Ebay and Shopify and then in turn XERO. The issue is on the Ebay side and the way it deals with GST. After not being able to resolve the issue with Ebay I reached out to the Parex team who were only to happy to come up with a solution and then implement it in less than 24 hours. Top Service!!!!

E and J Winter - Bolton Scale Models
Australia
Almost 3 years using the app
July 8, 2021

Parex have the best customer service I have ever encountered, very fast and responsive. I had an issue coding my IOSS sales and they configured the software very quickly to adapt perfectly to my requirements.

Shaving Time
United Kingdom
Almost 3 years using the app
Edited May 9, 2023

2023 - We have used the company to synch Shopify with Xero for five years and have been extremely happy. We have had some issues with our product database changing, and they have responded quickly and efficiently to make any changes that we needed. Cannot recommend highly enough...Efficient, Reliable and Friendly!

2020 - Amazing app and company! I had some major issues with our particular set-up and Kumar spent a lot of time and effort solving my problems and sorting the issues. I cannot recommend highly enough if you need to integrate Shopify and Xero.

SeaKisses
United Kingdom
Almost 3 years using the app
September 2, 2020

Best customer service i have experienced thus far. Needed some work completed not only did they respond fast they got it done correctly. Thank you app is a life/time saver for sure.

Baked Cravings
United States
Over 2 years using the app
June 7, 2022

This app is an absolute life saver! The app saves us so much time by importing all our Shopify sales straight into Xero making reconciliation a breeze. The customer service is outstanding too! I've had two queries and each time they resolved everything for me immediately - one of them was even on a Saturday! Very reassuring to know they are so responsive. Highly recommend it!

Everlong Print Co
United Kingdom
Over 2 years using the app
February 17, 2021

Getting started with this app was straight forward and easy to use. However, I am relatively new to Xero so was not confident in everything I was doing. The Team at Parex Bridge and particularly Kumar were fantastic. They provided excellent service, correcting any issues and working very collaboratively to make the app work for my particular set up. This even included new feature development! Highly recommended. Thanks very much Kumar and team!

Draught Drop
United Kingdom
Over 2 years using the app