XERO SYNC by Bold , 213 reseñas

Calificación general
2,9
Recuentos por nivel de calificación
  • El 32% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 7% de las calificaciones son de 2 estrellas
  • El 45% de las calificaciones son de 1 estrellas
Fecha de modificación: 12 de diciembre de 2018

Sadly since BOLD taking over the app, bugs have presented themselves and are not being fixed, rendering the product completely useless...

Seems the app is getting worse...

Hilbilby
Australia
Más de 2 años usando la aplicación
1 de octubre de 2018

Are you guys aware of how completely broken the Bold - Xero integration is?? I've had ongoing issues since late June!! I'm seeing a number of negative reviews cropping up on the App site so realise I'm not alone in having problems.
I know this is now a third party issue (Bold) but many of your users must rely on this APP and as it was yours originally, this reflects badly on Shopify too.
We are facing a VAT return in the next few weeks and I have no idea of our liabilities because the Xero App has been so unreliable. This is not a small problem, it creates a massive logistical headache, how do we know what is correctly synced and what isn't. How do we handle the huge amount of work involved in correcting the problems?
This integration is absolutely fundamental in making the use of Shopify viable for us and I'm sure many other merchants. We are a multi million pound business shipping 500 orders per week. This is not a trivial matter and yet the months of delays seem to imply that Bold are not taking this seriously enough!

Shawbury Wine
Reino Unido
Más de 2 años usando la aplicación
29 de octubre de 2019

Not even worth 1 star. Cant map all of our transactions to the Xero dashboard, wasted multiple months of $60 subscription fees for nothing. Don't bother with Xero since this app makes it unusable with Shopify.

theranchflytrap
Reino Unido
Más de 2 años usando la aplicación
Fecha de modificación: 24 de enero de 2019

So they took a perfectly working FREE app... add bugs and a bucket of exporting issues to it...and charge us $59?!? (Yes, they offer a free plan for people who wish to sell 1 item per day...so it doesn't apply to us).

Sorry but not at that price.

Currently looking for alternatives and it seems ONESAAS and Expandly looks promising (and a lot cheaper)

Tomtek Outdoors and Tackle
Australia
Más de 2 años usando la aplicación
27 de febrero de 2022

Thanks to Deelen and the team for your incredible support sorting out my sync glitch! Your patience and diligence in ensuring this problem was fixed as quickly and efficiently as possible was much appreciated. Thank you!

Sparro Designs
Australia
Casi 5 años usando la aplicación
24 de marzo de 2019

The completely ridiculous pricing structure has been introduced without any notification or communication from the developers. My XERO subscription costs less than this app now does. I don't mind paying for apps that work well and provide a solution within my store, but to go from free to $60USD a month without any notice is absolutely ridiculous.

Fresh 5
Australia
Más de 2 años usando la aplicación
11 de septiembre de 2018

This app was super easy to use and setup. When we did have an issue, (our fault) the tech/customer support found the cause of the issue and gave us steps to solve it quickly. Cheers David for keeping us up and running!!

Goodnature
Nueva Zelanda
Más de 4 años usando la aplicación
2 de septiembre de 2018

This app works well. Easy to reconcile invoices, payments and transaction fees. I use stock and it works well for the stocked items, except Xero doesn't support back orders, which isn't a Bold issue, but a Xero one. However once I have the stock in it's easy to manually transfer the order to Xero. TBH I'm amazed at the price!

Vipre Com Au
Australia
Más de 4 años usando la aplicación
22 de junio de 2020

Constant problems and errors when transferring data, crappy app just says do it manually. Why am I paying you when I have to do it manually. IT SHOULDNT BE THIS HARD

Perth's Own Stationery Supplies
Australia
Alrededor de 2 años usando la aplicación
23 de mayo de 2019

We noticed something strange about our Shopify invoices coming into Xero, and after doing some digging (and wasting time) we started reading the Bold reviews and realised that they've pulled the rug out from underneath us with no warning, just hopeless. Call me and fix all of the errors you've now created in our Xero file immediately.

The Melbourne Fire Brick Company
Australia
Alrededor de 2 años usando la aplicación