Reseñas (214)

Calificación general
2,7
Recuentos por nivel de calificación
  • El 32% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 7% de las calificaciones son de 2 estrellas
  • El 45% de las calificaciones son de 1 estrellas
27 de febrero de 2023

Works well for importing data from shopify to Xero. All setup and it done automatically. Bold does have good support.

Engraving Crew Shopping
Australia
Alrededor de 7 años usando la aplicación
BOLD respondió 28 de febrero de 2023

We are glad that we were able to meet your requirements! We are always here to support you with anything you need. Thanks so much for writing in!

Fecha de modificación: 11 de agosto de 2020

It used to work fine and then about 3 weeks ago the Xero app failed to synch properly with Shopify so that when I ticked the "Show Spent Items" checkbox to find and select matching transactions, the Shopify fees wouldn't show up.
This means I could not reconcile my accounts.
My bookkeeper had to do this manually three times.
I have upgraded this review from 2-star to 4-star because they fixed it ...

My Event Decor
Australia
Casi 7 años usando la aplicación
10 de septiembre de 2021

The app is pretty reliable and does what we need it to do. I am always pleasantly surprised by the support I get when I need it. Thanks Nikhil.

GrowUp Greenwalls
Estados Unidos
Más de 6 años usando la aplicación
Fecha de modificación: 14 de octubre de 2019

After a few launch hiccups (namely that I didn't know I was going to start being charged so missed some exports), I got some really good assistance from the Bold team who have now ensured everything is working smoothly for me. I'm happy with it so far.

Aerende
Reino Unido
Más de 5 años usando la aplicación
18 de septiembre de 2021

really straightforward which is great for someone with little / no experience. Great support too - thanks Nikhil

Wellington and North
Australia
Alrededor de 4 años usando la aplicación
29 de septiembre de 2020

Really useful app. Saves a lot of time with our admin. One thing that would be really useful would be to map certain products to certain accounts in Xero, if the app had that feature it would be a definite 5*! The support has always been quick to respond and knowledgeable in my experience.

Your Guitar Academy
Reino Unido
Más de 3 años usando la aplicación
Fecha de modificación: 7 de julio de 2021

Support team (Hamza) are very helpful and was able to address my issue quickly .............................

LRV8 Rescue
Australia
Más de 3 años usando la aplicación
22 de diciembre de 2020

It's a very basic app - does a very basic sync between Shopify and Bold. The support has been great, Hamza was informative and sorted our issue out.

Modern Botany
Irlanda
Casi 3 años usando la aplicación
Fecha de modificación: 22 de abril de 2020

This app has worked well for us. We'd gladly recommend it.
It's fairly simple to integrate, and troubleshooting is easy. When it gets harder, their support is generally excellent too :-)

Imagination Station
Nueva Zelanda
Más de 2 años usando la aplicación
2 de marzo de 2023

Saves me time and seamlessly happens in the background, I would like to see better mapping to Xero - at the moment we can only map to one sales code, which then requires recoding in Xero. I think that when mapping fails there should be better alert system because it usually means that there is a data issue that should be fixed.

GoodBugs
Nueva Zelanda
Más de 2 años usando la aplicación
BOLD respondió 3 de marzo de 2023

Thanks for taking the time to write in with your feedback, we will certainly pass that along to the team. Have a wonderful day going forward and thanks for choosing Bold!