XERO SYNC by Bold , 212 avis

Distinction has to be made between this integration which is being managed and developed by BoldCommerce, and the platform Xero.com

I posted a bad review originally because support from Xero.com was non-existant, and I need a solid accounting backend asap.

However, Paul from BoldCommerce immediately got in touch with me, and gave me a call to help me with the integration - he was super friendly and helpful and he and the team from BoldCommerce deserve praise.

For this reason, I give this integration/app 5 stars. I hope Xero.com support will pick up their act to not disappoint the team from Bold...

I have had a very poor experience with this app due to bugs that create syncing errors. The support team is very slow to resolve open issues and does not provide technical details. The Shopify API is often to blame but it works better with Zapier.

Customer service was quick to respond to some problems we had and we are currently resolving. Will update this review.

Does an ok job for a free app, lots of manual work arounds needed, don't think it's worth the pricing they want to charge. Will expect improvements in functionality and support if they want people to pay

excellent app. definitely recommend!

As someone with no previous accounting experience, I have found Xero to be perfect for my new small business needs. The system is very easy to use and the support has been fantastic. Links easily with my Shopify store and there are helpful tutorials if you get stuck.

Works as described. Quick easy integration with Xero. Has not played up since I installed it two months ago. All good so far!

NEVER AGAIN! This software does not do what they say it will do. You can not use it to write Purchase Orders and track inventory because it doesn’t work with Shopify. They refuse to help you until you have connected your bank account to the software and become a paying memeber. Then once you do that they tell you it shouldn’t be used to track the inventory. You can only use Shopify OR Xero which means you could oversell in Shopify if you choose Xero to track your inventory. This makes handling a large inventory impossible. ADDITIONALLY we tried to cancel this subscription for at least 3 months. They told us we needed to do X. We did. Then we would get billed again next month. They told us we needed to do Y. We did. We still got billed. So now they conned well over $100 from us for software we never used. DO NOT USE XERO!!!

Pretty simple setup, does what it says, nice integration for the basics. Great app. Thanks guys!

No issues so far and is doing what it says it will do. I will update if I begin experiencing problems.