XERO SYNC by BOLD

Initially I thought the App worked well however this is not the case at all. We implemented the app through Shopify to bring all our sales into Xero. The challenge is that the sales cannot be allocated to Item codes within Xero which means the information coming in cannot be reconciled correctly. I asked Bold who developed the App to look at this and they said "it is in the pipeline and they have no solution at the moment". So if you want to dump sales into a general sales account fine. But if you wish to allocate against certain product codes in Xero it is currently useless and has now created a massive amount of work for my team when we thought it would reduce it. Very disappointed.

I begrudgingly have to give this app 1 star as it's the minimum, but If I could give it zero (no pun intended) I would.

We used this app for well over a year before BOLD took over at it worked like a charm, no problems whatsoever.

It now gives invoices ridiculous invoice numbers and imports orders from dates that you have specifically asked it not to, amongst numerous other issues.

It is simply awful, and I would advise anyone not to use it.

it cost us hours and hours of removing invoices it had duplicated (even though we asked it to import from a certain date, it ignored it).

I am still yet to see one positive review of this app. Absolutely horrible and its ridiculous that we have to pay for this on top of a xero subscription. Not worth it