XERO SYNC by BOLD

Works well for importing data from shopify to Xero. All setup and it done automatically. Bold does have good support.

It used to work fine and then about 3 weeks ago the Xero app failed to synch properly with Shopify so that when I ticked the "Show Spent Items" checkbox to find and select matching transactions, the Shopify fees wouldn't show up.
This means I could not reconcile my accounts.
My bookkeeper had to do this manually three times.
I have upgraded this review from 2-star to 4-star because they fixed it once I complained here, after being unable to contact support via their app, very quickly, so all is good again.

The app is pretty reliable and does what we need it to do. I am always pleasantly surprised by the support I get when I need it. Thanks Nikhil.

This app is awesome, it has saved me a ton of time and potential mistakes in crossing my data over! Highly recommended. Had an issue on my settings recently that I had been unable to resolve myself, David sorted it out for me in 2 clicks!

This is the kind of app I was looking for my online shopify store furniturestop.co.uk. This app proved to be very useful especially for simplifying the process of accounting.

Used to be 5 stars as it did everything I needed. Now 4 stars as annoyingly of today it assigns a shopify customer number to every customer which I then have to remove from Xero afterwards.

Basically what was said in many of the other reviews. The app has always had bugs that were tolerable but the latest stunt pulled by Bold is massively disruptive to my business. Bold have shown they are willing to remove features without any notification or regard for your business.

This is not a good partner to work with and they will cause more work than the time they save.

Thank you very much Hamza for your speedy response regarding our problem , it is much appreciated that you got back to us so quick!

This is not worth the money. The hassle it creates in Xero is just extraordinary and very limited options in settings. I switched to a different plugin and am so much happier plus im saving money each month.

After a few launch hiccups (namely that I didn't know I was going to start being charged so missed some exports), I got some really good assistance from the Bold team who have now ensured everything is working smoothly for me. I'm happy with it so far.