XERO SYNC by BOLD

This app is awesome, it has saved me a ton of time and potential mistakes in crossing my data over! Highly recommended. Had an issue on my settings recently that I had been unable to resolve myself, David sorted it out for me in 2 clicks!

This is the kind of app I was looking for my online shopify store furniturestop.co.uk. This app proved to be very useful especially for simplifying the process of accounting.

Used to be 5 stars as it did everything I needed. Now 4 stars as annoyingly of today it assigns a shopify customer number to every customer which I then have to remove from Xero afterwards.

Basically what was said in many of the other reviews. The app has always had bugs that were tolerable but the latest stunt pulled by Bold is massively disruptive to my business. Bold have shown they are willing to remove features without any notification or regard for your business.

This is not a good partner to work with and they will cause more work than the time they save.

Thank you very much Hamza for your speedy response regarding our problem , it is much appreciated that you got back to us so quick!

This is not worth the money. The hassle it creates in Xero is just extraordinary and very limited options in settings. I switched to a different plugin and am so much happier plus im saving money each month.

After a few launch hiccups (namely that I didn't know I was going to start being charged so missed some exports), I got some really good assistance from the Bold team who have now ensured everything is working smoothly for me. I'm happy with it so far.

Have struggled with the Shopify/Xero interface over the last 6 months but things are definitely getting better now Bold has taken over eg refund info is now appearing in the right place. I have had very good support with a recent problem. I can't say that everything is perfect yet, but it is much more workable and heading in the right direction.
Melanie - UK

Great app, and really good customer service. The team were really quick to resolve my issue and Alexa in particular went out of her way to keep me in the loop and fix the problem quickly. I'd highly recommend the app too, it makes integration with Xero so quick and easy.

I've been using this for a few months now to pull all my orders on to Xero, there have been some errors occurring recently with pulling through the refunds. I contacted the team and David fixed the issue for me in a few hours. Great service and saves me so much work!!