XERO SYNC by Bold , 212 則評價

Since Bold acquired this app it didn’t take them long to start charging for it which until now has always been free. It is obvious from their new pricing plans that they’ve had plenty time to analysis everyone’s data to come up with a pathetic free plan of only 30 transaction, forcing most to move over to the paid tier. I’ve never been a fan of any of Bold’s bug ridden apps and this recent change just gets my back up even more. Prior to Bold acquiring this app it worked like clockwork, when they took over it was one bug after another so NO, they haven’t been working effortlessly to fix the bugs that were there as per the email they sent me, instead they have been fixing all the bugs they created!

excellent - a real time saver.

Had a great customer service experience on the live chat. Camilla was great help! they helped me with my Xero - Shopify intergration.

An easy piece of software integration that was free and now they are trying to charge an absorbent price. This is not worth nearly as much as Xero or Shopify, yet they charge the same. Simple Xero and Quickbooks integration should be a free app by Shopify.

Very bad service. Support team is not giving any reply after 3 days. nothing is working there. worst app

Experienced a problem uploading data into xero
contacted the live chat and through help of Samuel, Alexa & mc problem sorted swiftly and efficiently
very helpful
cheers

We've been using the app for 2 or 3 years at this point, and while every now & then we run into a couple of headaches Bold is always sure to jump on them & help us out!

Seriously, Alexa and the team just went above & beyond after we had some issues exporting. Between them, they figured out where the issue lay & continued to go back & forth with us and our accountant until we were satisfied with the fix.

Thank you, guys! <3 BOLD

Nikhil has been super helpful and very quick to respond whenever I have had some queries. It pulls in data seamlessly!

Apps is very helpful for keeping our Xero up-to date with less to zero manual task. Also, I was able to get a good response from the support particularly Mr. Hamza who's been very accommodating and easy to deal with. He didn't stop until the issue was not resolved.

We've been using the app for a few months and everything is going pretty well. Even their support is pretty good, thanks to Nikhil for helping us reconnecting the app with our Xero account.