XERO SYNC by BOLD

XERO SYNC by BOLD

Pricing
From $19.99/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
2.9 (213)
Developer
BOLD

XERO sync made simple! Seamless financial sync & reporting to Xero with global tax support.

Easily sync Shopify orders to Xero. The Xero app for Shopify your accountant will love! Orders synced from Shopify to Xero will automatically include all line items, shipping, and taxes. If you’re using Shopify Payments, refunds, discount, and payment fees are automatically recorded separately. XERO integrates with Shopify to offer refunds on line items, shipping and taxes. Import customers with your orders. Access your data anytime with with scheduled syncing or on demand.

Easily sync Shopify orders to Xero. The Xero app for Shopify your accountant will love! Orders synced from Shopify to Xero will automatically include all line items, shipping, and taxes. If you’re using Shopify Payments, refunds, discount, and payment fees are automatically recorded separately. XERO integrates with Shopify to offer refunds on line items, shipping and taxes. Import customers with your orders. Access your data anytime with with scheduled syncing or on demand. more
  • Global Tax Support - Seamless integration between Xero & Shopify
  • Sync products, sales, shipping, gift cards and refunds to Xero
  • Export your payout fees and adjustments from Shopify Payments to Xero
  • Your data is yours! Export on demand or automatically sync your data to Xero
  • Dedicated Xero support team and extensive help center documentation
Highlights
Use directly in Shopify admin

Languages

English

Works with

Vend, TradeGecko, Stitch Labs, TaxJar, Avalara Trustfile, Taxify

Categories

Pricing

Starter

$19.99 / month

$0.15 every additional order over 200, up to $99.99 total

  • Order included per month: 200
  • Export Shopify orders to Xero
  • Import products and inventory levels from Xero into Shopify

14-day free trial

Growth

$39.99 / month

$0.10 every additional order over 500, up to $99.99 total

  • Orders included per month: 500
  • Export Shopify orders to Xero
  • Import products and inventory levels from Xero into Shopify

14-day free trial

Enterprise

$59.99 / month

Flat monthly fee. No additional charges.

  • Export an unlimited number of orders monthly to Xero
  • Import products and inventory levels from Xero into Shopify

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (213)

Overall rating
2.9
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
May 15, 2024

As a general point, the Xero Sync Integration is absolutely essential to our business - I don’t know how we’d do the bookkeeping for a Shopify-based business without it.

I am writing a review after the resolution of a recent problem; we had a longstanding issue where we had a gap in our data for 18 months that we hadn’t got round to solving due to Covid backlogs. When I finally got around to it sorting it, I couldn’t make the data exports work properly. I was very worried this meant months of extremely tedious labour to manually enter all the data into Xero. Thankfully Irfan came to the rescue. He worked diligently and very efficiently with the developers, and they were able to investigate and diagnose the problem, and offer a solution. All of the data is now in automatically exported into Xero, and completely up to date.

I am incredibly grateful to Irfan and the developer he worked with - please keep doing what you're doing guys, it is really appreciated.

EarBuddies™
United Kingdom
Over 2 years using the app
BOLD replied May 17, 2024

Thank you for the review! Your positive feedback keeps us going. We're glad Irfan was able to help resolve your issue.

October 5, 2023

Poor customer service. Emailed and received no answer. I then connected via chat and took a while for them to take note of it. Opened a new ticket disregarding any screenshots or descriptions I put before. Did no thorough investigation and came back after two days telling me something I already knew, washing their hands that it was a XERO mistake (clearly wasn't). I re-wrote on an email the issue and asked to escalate. I received a standard response that it will "take a while" and I should upload to XERO manually.

We pay $20/mth for a product that doesn't work and has no solution, unless you sell without Duties and Tax.

King & Tuckfield
United Kingdom
Almost 5 years using the app
BOLD replied October 11, 2023

Thank you for your feedback - we are very sorry to hear about the delay in communication you’ve experienced. We can certainly understand how this can be frustrating and take your feedback seriously. I have checked in with our support team and can see that they are currently investigating the issue. We hope to get you back on track soon as possible. Thank you for your patience while the team works to get to the bottom of the issue.

October 5, 2023

Throws an error and flat out doesn't export orders if the customer name already exists in Xero... Isn't that a pretty basic flaw? We have to manually add orders regularly.

Why we have to pay for this amateurish app with no alternative options and Shopify don't make their own I've never understood.

Three Peaks Challenge Shop
United Kingdom
Over 7 years using the app
BOLD replied October 11, 2023

Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. Our support team has reached out to learn more about the issue you are facing. We hope to get you back on track as soon as possible. Thank you for your patience.

October 1, 2018

Are you guys aware of how completely broken the Bold - Xero integration is?? I've had ongoing issues since late June!! I'm seeing a number of negative reviews cropping up on the App site so realise I'm not alone in having problems.
I know this is now a third party issue (Bold) but many of your users must rely on this APP and as it was yours originally, this reflects badly on Shopify too.
We are facing a VAT return in the next few weeks and I have no idea of our liabilities because the Xero App has been so unreliable. This is not a small problem, it creates a massive logistical headache, how do we know what is correctly synced and what isn't. How do we handle the huge amount of work involved in correcting the problems?
This integration is absolutely fundamental in making the use of Shopify viable for us and I'm sure many other merchants. We are a multi million pound business shipping 500 orders per week. This is not a trivial matter and yet the months of delays seem to imply that Bold are not taking this seriously enough!

Shawbury Wine
United Kingdom
About 8 years using the app
Edited November 30, 2020

Bold has made it VERY clear that they don't actually support this app or offer any service for it. As others have mentioned, this app is not compatible with the current version of Safari and Bold has absolutely no plans to fix that (and they will simply string you along with shockingly terrible customer service if you dare to ask). At this point, Xero should permanently ban Bold from having access to their API.

Emerald Energy
United States
About 8 years using the app

Support

BOLD can answer any questions you have about XERO SYNC by BOLD.

Developer

BOLD

200 - 1460 Chevrier Blvd., Winnipeg, MB, R3T 1Y6, CA

Launched

September 21, 2015

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