XERO SYNC by Bold

XERO SYNC by Bold

From $19.99/month. 14-day free trial.
Rating (3.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 21, 2015

Languages

English

Works with

Vend, TradeGecko, Stitch Labs, TaxJar, Avalara Trustfile, Taxify

XERO sync made simple! Seamless financial sync & reporting to Xero with global tax support.

Easily sync Shopify orders to Xero. The Xero app for Shopify your accountant will love! Orders synced from Shopify to Xero will automatically include all line items, shipping, and taxes. If you’re using Shopify Payments, refunds, discount, and payment fees are automatically recorded separately. XERO integrates with Shopify to offer refunds on line items, shipping and taxes. Import customers with your orders. Access your data anytime with with scheduled syncing or on demand.

Easily sync Shopify orders to Xero. The Xero app for Shopify your accountant will love! Orders synced from Shopify to Xero will automatically include all line items, shipping, and taxes. If you’re using Shopify Payments, refunds, discount, and payment fees are automatically recorded separately. XERO integrates with Shopify to offer refunds on line items, shipping and taxes. Import customers with your orders. Access your data anytime with with scheduled syncing or on demand. more
  • Global Tax Support - Seamless integration between Xero & Shopify
  • Sync products, sales, shipping, gift cards and refunds to Xero
  • Export your payout fees and adjustments from Shopify Payments to Xero
  • Your data is yours! Export on demand or automatically sync your data to Xero
  • Dedicated Xero support team and extensive help center documentation

Pricing

14-day free trial

Starter

$19.99/month

$0.15 every additional order over 200, up to $99.99 total

  • Order included per month: 200
  • Export Shopify orders to Xero
  • Import products and inventory levels from Xero into Shopify

Growth

$39.99/month

$0.10 every additional order over 500, up to $99.99 total

  • Orders included per month: 500
  • Export Shopify orders to Xero
  • Import products and inventory levels from Xero into Shopify

Enterprise

$59.99/month

Flat monthly fee. No additional charges.

  • Export an unlimited number of orders monthly to Xero
  • Import products and inventory levels from Xero into Shopify

Starter

$19.99/month

$0.15 every additional order over 200, up to $99.99 total

  • Order included per month: 200
  • Export Shopify orders to Xero
  • Import products and inventory levels from Xero into Shopify

Growth

$39.99/month

$0.10 every additional order over 500, up to $99.99 total

  • Orders included per month: 500
  • Export Shopify orders to Xero
  • Import products and inventory levels from Xero into Shopify

Enterprise

$59.99/month

Flat monthly fee. No additional charges.

  • Export an unlimited number of orders monthly to Xero
  • Import products and inventory levels from Xero into Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

212 reviews

Overall rating
3
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
October 5, 2023

Poor customer service. Emailed and received no answer. I then connected via chat and took a while for them to take note of it. Opened a new ticket disregarding any screenshots or descriptions I put before. Did no thorough investigation and came back after two days telling me something I already knew, washing their hands that it was a XERO mistake (clearly wasn't). I re-wrote on an email the issue and asked to escalate. I received a standard response that it will "take a while" and I should upload to XERO manually.

We pay $20/mth for a product that doesn't work and has no solution, unless you sell without Duties and Tax.

King & Tuckfield
United Kingdom
Almost 5 years using the app
BOLD replied October 11, 2023

Thank you for your feedback - we are very sorry to hear about the delay in communication you’ve experienced. We can certainly understand how this can be frustrating and take your feedback seriously. I have checked in with our support team and can see that they are currently investigating the issue. We hope to get you back on track soon as possible. Thank you for your patience while the team works to get to the bottom of the issue.

October 5, 2023

Throws an error and flat out doesn't export orders if the customer name already exists in Xero... Isn't that a pretty basic flaw? We have to manually add orders regularly.

Why we have to pay for this amateurish app with no alternative options and Shopify don't make their own I've never understood.

Three Peaks Challenge Shop
United Kingdom
Over 7 years using the app
BOLD replied October 11, 2023

Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. Our support team has reached out to learn more about the issue you are facing. We hope to get you back on track as soon as possible. Thank you for your patience.

Edited November 30, 2020

Bold has made it VERY clear that they don't actually support this app or offer any service for it. As others have mentioned, this app is not compatible with the current version of Safari and Bold has absolutely no plans to fix that (and they will simply string you along with shockingly terrible customer service if you dare to ask). At this point, Xero should permanently ban Bold from having access to their API.

Emerald Energy
United States
About 8 years using the app
May 27, 2019

Started charging us $59.99/month WITHOUT WARNING for last several months and we just noticed it. We were well under their FREE tier...PLUS no invoices had been exported for the last 2 months anyway. They charged even though we were not using their service! Will be cancelling and uninstalling BOLD's Xero integration ASAP.

Parabolica Press
United States
Over 7 years using the app
February 26, 2019

The new pricing structure feels like extortion! This is a really basic app that often doesn’t work in our experience and now they introduce fees without any justification at levels that seem unreasonably high. Very disappointing given the fees we are already paying to Xero. Very unhappy with this.

INGREDIENTS LDN
United Kingdom
Almost 7 years using the app

About this app

Launched

September 21, 2015

Languages

English

Works with

Vend, TradeGecko, Stitch Labs, TaxJar, Avalara Trustfile, Taxify

Built by BOLD

About BOLD

4.4 average rating

12 years building apps for the Shopify App Store

242 Hargrave St #1700, Winnipeg, MB, R3B 3N4, CA

Support

Send a message

support@boldcommerce.com

More apps like this

5.0 out of 5 stars 2144 total reviews Free plan available
Easy premade and custom reports: filter, schedule, and more.
5.0 out of 5 stars 266 total reviews 30-day free trial
Automated, accurate accounting in QuickBooks Online or Xero
4.8 out of 5 stars 185 total reviews Free plan available
Sync Individual sales OR Summary journal to QuickBooks Online

Want to add an app?

Try Shopify free for 3 days