Xero , 28 anmeldelser
Afgræns
-
Efter bedømmelse
Xero integration is awesome and has helped streamline our business processes. good support if you have any issues.
I couldn’t do business without this app. It works seamlessly with shopify/xero and handles all the scenarios with overseas sale gst etc.
This App makes reconciling ecommerce transactions easier! Saves me time and brain power. Would recommend.
Works great for what we need and saves double entry.
Irfan was a fantastic help. Efficient, clear in communicating, and picked up on the issue I was trying to explain, straight away. Swift resolution and very responsive. Thank you so much Irfan!
I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!
Terrible, no customer service and integration is non-existent. It pulls over lump sum amounts, creating random customers, no invoice item breakdown...very frustrating. Shopify just refers you to Xero, who offers no support.
We thought trial is missing the full functionality but the subscriptions was no good either. Found that it doesn't push all different payment gateway info into Xero.
Didn't use the trial and payed for the app only finding that the it wont be any good for us. They don't even refund you if you can't use the subscription. Would recommend to use other app rather then wasting time dealing with Xero customer service which is non existent when comes to Shopify.
No support at all. Very poor. Can't contact support from the app, they don't reply. Been trying for days and no replies. Very poor app!
Hi there,
We're sorry to hear about your experience and we'd like to put this right for you. If you haven’t already, please contact our support team by clicking ‘Contact Xero support’ over at https://central.xero.com/s/article/Connect-to-Shopify.
We've been working hard to make sure the integration works beautifully for all our customers and we take your feedback seriously. That's why we've improved the integration's sales tax functionality for customers in NZ, AU and UK.
If you wish to try the integration again, you can do so free for 30 days: https://apps.xero.com/au/app/shopify#overview
If you have further questions or need help getting setup, please head over to our support content at https://central.xero.com/s/article/Connect-to-Shopify.
Thanks,
Xero App Store Team
Still charged me for almost a year after using. Absolute scam. App does not work. As you will see xero thinks they can apply there normal no contact, no one available customer service model into a shopify environment. Xero is not an ecommerce friendly company
We are sorry to hear about your experience using the integration. If you haven't already, please get in touch with our support team at https://central.xero.com/s/contact-support - we will be happy to take a look at your situation.