Xero , 28 anmeldelser

Samlet bedømmelse
3,2
Antal pr. bedømmelsesniveau
  • 21 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 7 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 71 % af bedømmelserne er på 1 stjerner
19. april 2024

Xero integration is awesome and has helped streamline our business processes. good support if you have any issues.

Growers Hub
New Zealand
Cirka 2 år bruger appen
12. april 2024

I couldn’t do business without this app. It works seamlessly with shopify/xero and handles all the scenarios with overseas sale gst etc.

Anchorman
New Zealand
Mere end et år bruger appen
18. april 2024

This App makes reconciling ecommerce transactions easier! Saves me time and brain power. Would recommend.

Mothers Mylk
Australien
Cirka et år bruger appen
18. april 2024

Works great for what we need and saves double entry.

Beams and Bars
New Zealand
Cirka et år bruger appen
27. februar 2024

Irfan was a fantastic help. Efficient, clear in communicating, and picked up on the issue I was trying to explain, straight away. Swift resolution and very responsive. Thank you so much Irfan!

ProExcel
New Zealand
2 minutter bruger appen
23. august 2023

I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!

Brightr® Sleep
Storbritannien
4 måneder bruger appen
29. juni 2023

Terrible, no customer service and integration is non-existent. It pulls over lump sum amounts, creating random customers, no invoice item breakdown...very frustrating. Shopify just refers you to Xero, who offers no support.

WinterGardenz Australia
Australien
Cirka en måned bruger appen
25. juli 2023

We thought trial is missing the full functionality but the subscriptions was no good either. Found that it doesn't push all different payment gateway info into Xero.
Didn't use the trial and payed for the app only finding that the it wont be any good for us. They don't even refund you if you can't use the subscription. Would recommend to use other app rather then wasting time dealing with Xero customer service which is non existent when comes to Shopify.

Luxi Living
Australien
2 dage bruger appen
8. september 2022

No support at all. Very poor. Can't contact support from the app, they don't reply. Been trying for days and no replies. Very poor app!

DermaTecc
Australien
Mere end et år bruger appen
Xero svarede 21. november 2022

Hi there,

We're sorry to hear about your experience and we'd like to put this right for you. If you haven’t already, please contact our support team by clicking ‘Contact Xero support’ over at https://central.xero.com/s/article/Connect-to-Shopify.

We've been working hard to make sure the integration works beautifully for all our customers and we take your feedback seriously. That's why we've improved the integration's sales tax functionality for customers in NZ, AU and UK.

If you wish to try the integration again, you can do so free for 30 days: https://apps.xero.com/au/app/shopify#overview

If you have further questions or need help getting setup, please head over to our support content at https://central.xero.com/s/article/Connect-to-Shopify.

Thanks,
Xero App Store Team

13. marts 2023

Still charged me for almost a year after using. Absolute scam. App does not work. As you will see xero thinks they can apply there normal no contact, no one available customer service model into a shopify environment. Xero is not an ecommerce friendly company

Coffee Capsules 2U NZ
New Zealand
Mere end et år bruger appen
Xero svarede 15. marts 2023

We are sorry to hear about your experience using the integration. If you haven't already, please get in touch with our support team at https://central.xero.com/s/contact-support - we will be happy to take a look at your situation.