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I am being charged for this app consistently even though I deleted/cancelled the service straight away as it is effectively useless
Hi there,
We’re sorry to hear about your experience. If you haven’t already, please contact our support team by clicking ‘Contact Xero support’ over at https://central.xero. ...
Makes my life so easy with this app. Setup take a couple of minutes then all you need to do is sit back and the app does the rest. Thank you
Shopify Integration by Xero so far, so good!
No issues and easy setup.
Do not install this app, this app doesn't work, there are huge gaps. Worst of all, deleting the app doesn't stop the charges, and it is impossible to stop them. Logging into your Xero account doesn't even give you any options to stop the subscription and therefore the billing. And when you contact support... you get none. A seriously bad look for Xero. C'mon Shopify... it isn't a good look for ...
Hi there,
We’re sorry to hear about your experience. We’ve recently released improvements to the integration that should make it easier for you to reconcile Shopify sales ...
I wish I had the hours of my life back that I spent trying to get this app to work. Neither Xero nor Shopify support could get it to work properly. In the end I've had to delete it and cut my losses.
Hi there,
We’re sorry to hear about your experience. We’ve recently released improvements to the integration that should make it easier for you to get setup to reconcile your ...
I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!
I could not get this to work at all, neither could my bookkeeper and it ended up making a mess of our accounts that delayed our end of period accounts. Then when i actually deleted the app, Xero still charged me 2 months of service and refused to refund it despite being able to tell that it doesnt work AND I was no longer to connected to it. Terrible customer service.
Hi,
Thanks for your feedback - we are sorry to hear that you had trouble with the integration. We've recently released improvements that should make it easier for you to ...
Not great. Should not be a difficult APP to facilitate, seems like the APP requires some further testing and improvements.
Problems - can't select control accounts as payment methods, sales tax account difficulties
Hi there,
Thank you for your response. We are sorry to hear that the functionality did not meet your needs. We’ve recently added more granular tax and account mapping ...
So happy to use this integration. It's making the book keeping for my business so much easier to do and quicker.
Terrible app - do not use. Will continue to charge long after you have deleted the app from shopify and xero. I can not find a way to stop the payments :(
Hi there,
We’re sorry to hear about your experience. We’ve recently released improvements to the integration that should make it easier for you to reconcile Shopify sales ...