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The app works fine. The monthly fee came as a surprise as other integrations are free on Xero. Didn't know about this when we signed up to Xero.
This app is basic, it transfers high level sales data from Shopify to Xero... Thats it. Would really benefit from creating invoices with products and quantities on so that the sale can be tracked via the Xero Inventory feature.
Thanks for taking the time to leave a review and provide your feedback. We will definitely take it on board as we look to continually improve the integration for all customers.
We installed the app and tested it. We then noticed that the app only syncs a "summary of daily sales orders", and doesn't sync individual sales transactions. Given this a neutral.ish rating because this information is stated in the app description.. and because we requested a refund as we were still in the trial period which was processed promptly. Similar to previous reviews, as a long-term Xero customer we anticipated a different app experience... goes to show - read the description and let go off your expectations!! ;)
Hi there,
Thanks for taking the time to leave this review. We’re glad to hear our customer support team have been helpful!
Right now we’re working hard to make sure our integration works beautifully for all our customers and we take your feedback seriously.
We've passed your review along to our Xero Product team who would like the chance to dig a bit deeper with you on the specific experience you encountered vs what you were expecting, and how you think it could be improved.
We’ll be in touch directly with you and welcome all feedback.
Many thanks
Xero App Store Team