评论 (40)

整体评分
3.3
每个评分等级的数量
  • 30% 的评分是 5 星
  • 3% 的评分是 4 星
  • 8% 的评分是 3 星
  • 0% 的评分是 2 星
  • 60% 的评分是 1 星
2022年6月27日

Do not install this app, this app doesn't work, there are huge gaps. Worst of all, deleting the app doesn't stop the charges, and it is impossible to stop them. Logging into your Xero account doesn't even give you any options to stop the subscription and therefore the billing. And when you contact support... you get none. A seriously bad look for Xero. C'mon Shopify... it isn't a good look for ...

Zero Natural
新西兰
4个月 人在使用应用
Xero已回复 2022年6月28日

Hi there,

We’re sorry to hear about your experience. We’ve recently released improvements to the integration that should make it easier for you to reconcile Shopify sales ...

2022年3月7日

I wish I had the hours of my life back that I spent trying to get this app to work. Neither Xero nor Shopify support could get it to work properly. In the end I've had to delete it and cut my losses.

Buttery Horse Co.
澳大利亚
4个月 人在使用应用
Xero已回复 2022年3月10日

Hi there,

We’re sorry to hear about your experience. We’ve recently released improvements to the integration that should make it easier for you to get setup to reconcile your ...

2023年8月23日

I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!

Brightr® Sleep
英国
4个月 人在使用应用
2022年3月28日

I could not get this to work at all, neither could my bookkeeper and it ended up making a mess of our accounts that delayed our end of period accounts. Then when i actually deleted the app, Xero still charged me 2 months of service and refused to refund it despite being able to tell that it doesnt work AND I was no longer to connected to it. Terrible customer service.

No Guilt Bakes
英国
2个月 人在使用应用
Xero已回复 2022年3月31日

Hi,

Thanks for your feedback - we are sorry to hear that you had trouble with the integration. We've recently released improvements that should make it easier for you to ...

2022年3月22日

Not great. Should not be a difficult APP to facilitate, seems like the APP requires some further testing and improvements.
Problems - can't select control accounts as payment methods, sales tax account difficulties

Mami Wata - UK
英国
大约2个月 人在使用应用
Xero已回复 2022年3月25日

Hi there,

Thank you for your response. We are sorry to hear that the functionality did not meet your needs. We’ve recently added more granular tax and account mapping ...

2022年5月24日

Terrible app - do not use. Will continue to charge long after you have deleted the app from shopify and xero. I can not find a way to stop the payments :(

eandbco
新西兰
大约1个月 人在使用应用
Xero已回复 2022年6月19日

Hi there,

We’re sorry to hear about your experience. We’ve recently released improvements to the integration that should make it easier for you to reconcile Shopify sales ...

2023年6月29日

Terrible, no customer service and integration is non-existent. It pulls over lump sum amounts, creating random customers, no invoice item breakdown...very frustrating. Shopify just refers you to Xero, who offers no support.

WinterGardenz Australia
澳大利亚
大约1个月 人在使用应用
2022年5月16日

This app is useless. Warning ⚠️ it will continue to change you after you delete it from your shopify page. Be sure to log into Xero online (not through an app) and delete it fully from your subscriptions.

Bird Valley
澳大利亚
大约1个月 人在使用应用
Xero已回复 2022年6月19日

Hi there,

We’re sorry to hear about your experience. We’ve recently released improvements to the integration that should make it easier for you to reconcile Shopify sales ...

2021年11月19日

I have received NO response from support, and I still have unresolved issues. So I cannot recommend this app for the cost!

Our Baby Nursery
澳大利亚
14天 人在使用应用
Xero已回复 2021年11月28日

Hi there - thanks for reaching out.
It looks like one of our Xero support team members has been in contact with you. For any further issues or queries, you can contact Xero ...

2022年2月18日

Why are you still charging me?? I've disabled your app, & deleted it and your still charging me!! Please sort this out!

EJO & Co
澳大利亚
6天 人在使用应用
Xero已回复 2022年2月21日

Hi there,

We’re sorry to read this feedback. If you haven’t logged a ticket with us already, please reach out to us via Xero Central so we can help you with this.

You can ...