Xero

Name: Xero
Brand: Xero

Free plan available. 30-day free trial.

Rating (1.3)

Reviews

Developer

Xero

Highlights

Speed tested

No impact to your online store

About this app

Launched

July 26, 2021

Languages

English

Connect your Xero account for easy management of your ecommerce business finances.

This integration automatically syncs a daily summary of your Shopify sales with Xero at the end of each day, giving you an accurate view of cash flow and business performance, while allowing you to reconcile your payouts in a timely way.

Syncs Shopify sales to Xero daily for timely payout reconciliation
Creates a daily summary invoice for preferred payment gateways
Groups Shopify sales based on tax rate to help you manage sales tax
Shows sales, discounts, shipping, refunds, gift card, and fees across invoices

Pricing

30-day free trial

External charges may be billed by Xero separately from your Shopify invoice. Learn more

Standard

$13/month

For NZ, AU and UK customers
Connect a single Shopify store
Sync unlimited orders
Manage sales tax
Access to 24/7 support via Xero Central

Basic

Free

For US and Canadian customers
Connect a single Shopify store
Sync unlimited orders
Access to 24/7 support via Xero Central

Standard

$13/month

For NZ, AU and UK customers
Connect a single Shopify store
Sync unlimited orders
Manage sales tax
Access to 24/7 support via Xero Central

Basic

Free

For US and Canadian customers
Connect a single Shopify store
Sync unlimited orders
Access to 24/7 support via Xero Central

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

17 reviews

Overall rating

1.3

Counts per rating level

6% of ratings are 5 stars
1
0% of ratings are 4 stars
6% of ratings are 3 stars
1
0% of ratings are 2 stars
88% of ratings are 1 stars
15

November 5, 2022

Not adding the items or the customer data, also the invoices is recorded with the payment getaway deduction that the business not the customer pays for I did not make use of it and have to search for another app

DailyLavish.co.uk

United Kingdom

Time spent using app: 4 days

Xero replied November 21, 2022

Hi there,

Sorry to hear that the functionality did not meet your needs. The integration is designed to make it quick and easy for you to reconcile your Shopify sales against your payouts. For this reason, the integration brings across a daily summary of all sales per payment gateway - ensuring Xero has only the information it needs to support your reconciliation.

We understand that being able to use the integration for generating customer invoices would be helpful and will be sure to take your feedback on board as we continually improve the integration for all our customers.

Thanks,
Xero App Store Team

September 8, 2022

No support at all. Very poor. Can't contact support from the app, they don't reply. Been trying for days and no replies. Very poor app!

DermaTecc

Australia

Time spent using app: 8 months

Xero replied November 21, 2022

Hi there,

We're sorry to hear about your experience and we'd like to put this right for you. If you haven’t already, please contact our support team by clicking ‘Contact Xero support’ over at https://central.xero.com/s/article/Connect-to-Shopify.

We've been working hard to make sure the integration works beautifully for all our customers and we take your feedback seriously. That's why we've improved the integration's sales tax functionality for customers in NZ, AU and UK.

If you wish to try the integration again, you can do so free for 30 days: https://apps.xero.com/au/app/shopify#overview

If you have further questions or need help getting setup, please head over to our support content at https://central.xero.com/s/article/Connect-to-Shopify.

Thanks,
Xero App Store Team

July 4, 2022

I am being charged for this app consistently even though I deleted/cancelled the service straight away as it is effectively useless

Perth Trade Direct

Australia

Time spent using app: 5 months

Xero replied November 21, 2022

Hi there,

We’re sorry to hear about your experience. If you haven’t already, please contact our support team by clicking ‘Contact Xero support’ over at https://central.xero.com/s/article/Connect-to-Shopify.

We’ve recently improved the integration’s sales tax functionality in NZ, AU and UK - making it easier for businesses like yours to manage your tax obligations.

If you wish to try the integration again, you can do so free for 30 days: https://apps.xero.com/au/app/shopify#overview

We have also improved our support content, so if you have further questions, please head over to Xero Central: https://central.xero.com/s/article/Connect-to-Shopify - we’d be happy to help ensure you have a great set up experience.

Thanks,
Xero App Store Team

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